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Atlas 300 User Guide 02

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Contacting Huawei Technical Support

Contacting Huawei Technical Support

If a fault persists after troubleshooting, contact Huawei technical support by visiting Before you report a fault to Huawei engineers, collect the following information:

  • Name and address of your organization
  • Contact person and telephone number
  • Time when the fault occurred
  • Detailed fault symptom
  • Device types, hardware models and software versions
  • Any measures taken and effects
  • Fault severity and expected rectification deadline

If a fault described in this document occurs and cannot be rectified by the recommended solutions, contact the local Huawei branch office or Huawei Customer Service Center for technical support.

Updated: 2019-07-29

Document ID: EDOC1100079295

Views: 2991

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