SUN2000-(12KTL, 15KTL, 17KTL, 20KTL)-M0 Quick Guide

M:SUN2000-12KTL-M0,SUN2000-15KTL-M0,SUN2000-17KTL-M0,SUN2000-20KTL-M0

Published On:2025-04-25
Views:7839
Downloads:3511
Document ID:EDOC1100080901
Description:
SUN2000-(12KTL, 15KTL, 17KTL, 20KTL)-M0

Quick Guide




Issue: 05
Part Number: 31509519
Date: 2019-10-28


HUAWEI TECHNOLOGIES CO., LTD.
1. The information in this document is subject to change due to
version upgrades or other reasons. Every effort has been made in
the preparation of this document to ensure accuracy of the
contents, but all statements, information, and recommendations in
this document do not constitute a warranty of any kind, express or
implied. You can download this document by scanning the QR code.
2. Before installing the device, read the user manual carefully to get familiar with product
information and safety precautions.
3. Only qualified and trained electrical technicians are allowed to operate the device. Operation
personnel should understand the composition and working principles of the grid-tied PV power
system and local regulations.
4. Before installing the device, check that the package contents are intact and complete against
the packing list. If any damage is found or any component is missing, contact your dealer.
5. Use insulating tools when installing the device. For personal safety, wear proper personal
protective equipment (PPE).
6. Huawei shall not be liable for any consequences caused by the violation of the storage,
transportation, installation, and operation regulations specified in this document and the user
manual.

1 Product Description




(1) LED (2) Front panel
(3) Hanging kit (4) Heat sink
(5) Ventilation valve (6) Ground screw
(7) AC output port (AC) (8) Communications port (COM)
(9) Smart Dongle port (GPRS/4G/WLAN- (10) DC input terminals (PV4+/PV4–)
FE)
(11) DC input terminals (PV3+/PV3–) (12) DC input terminals (PV2+/PV2–)
(13) DC input terminals (PV1+/PV1–) (14) DC switch (DC SWITCH)

1 Copyright © Huawei Technologies Co., Ltd. 2019. All
rights reserved.
2 Installing the Equipment
2.1 Installation Requirements
Tilt and Space




Moving an Inverter




Dimensions




Two M6 screw holes are reserved on both left and right sides of the inverter for installing an awning.


2
2.2 Installing the Inverter


When drilling holes, avoid the water pipes and power cables buried in the wall.

1. Install the mounting bracket.


• M6x60 expansion bolts are delivered with the inverter. If the length and number of the bolts do
not meet installation requirements, prepare M6 stainless steel expansion bolts by yourself.
• The expansion bolts delivered with the inverter are used for solid concrete walls. For other types
of walls, prepare bolts by yourself and ensure that the wall meets the load bearing requirements
of the inverter.
• Loosen the nuts, flat washers, and spring washers of the two expansion bolts.




2. Install the inverter on the mounting bracket. 3. (Optional) Install an anti-
theft lock.




Prepare an anti-theft lock suitable for the lock hole diameter (Ф8 mm) and ensure that the lock can
be installed successfully. An outdoor waterproof lock is recommended.


3 Electrical Connections
3.1 Preparing for Installation

3
• Connect cables in accordance with the local installation laws and regulations.
• Before connecting cables, ensure that the DC switch on the inverter and all the switches
connecting to the inverter are set to OFF. Otherwise, the high voltage of the inverter may result
in electric shocks.
No. Item Type Specifications
1 PE cable Single-core outdoor Conductor cross-sectional area:
copper cable • ≥ 6 mm2 (SUN2000-12KTL-M0)
• ≥ 10 mm2 (SUN2000-15KTL-M0/SUN2000-
17KTL-M0/SUN2000-20KTL-M0)
2 AC output power Outdoor copper cable Conductor cross-sectional area:
cable • 6–16 mm2 (SUN2000-12KTL-M0)
• 10–16 mm2 (SUN2000-15KTL-M0/SUN2000-
17KTL-M0/SUN2000-20KTL-M0)
Cable outer diameter: 11–26 mm
3 DC input power Standard outdoor PV • Conductor cross-sectional area: 4–6 mm2
cable cable in the industry • Cable outer diameter: 4.5–7.8 mm
(recommended model:
PV1-F)
4 (Optional) RS485 Two-core outdoor • Conductor cross-sectional area: 0.2–1 mm2
communications shielded twisted pair (0.5 mm2 is recommended)
cable cable • Cable outer diameter: 4–11 mm
5 (Optional) RS485 Two-core outdoor
power meter shielded twisted pair
signal cable cable
6 (Optional) Grid Five-core outdoor
scheduling signal cable
cable



3.2 Installing the PE Cable


Do not connect the neutral wire to the enclosure as a PE cable. Otherwise, electric shocks may occur.




• The PE point at the AC output port
is used only as a PE equipotential
point, and cannot substitute for
the PE point on the enclosure.
• It is recommended that silica gel
or paint be used around the
ground terminal after the PE cable
is connected.

4
3.3 Installing the AC Output Power Cable


• Ensure that the protection layer of the AC output power cable is inside the connector, the core
wires are totally inserted into the cable hole, and the cable is connected securely. Failing to do
so may cause device malfunction or damage.
• The hex key is delivered with the inverter and bound to the hanging kit at the bottom of the
inverter.




Hex key

Hanging kit



1. Connect the AC output power cable to the AC connector.




Three-Core Cable (L1, L2, and L3)




Click




5
Four-Core Cable (L1, L2, L3, and PE)




Click



Four-Core Cable (L1, L2, L3, and N)




Click



Five-Core Cable (L1, L2, L3, N, and PE)




Click




6
2. Connect the AC connector to the AC output port.



AC output port (AC)




3. Check the route of the AC output power cable.




3.4 Installing the DC Input Power Cable


1. Use the Amphenol Helios H4 PV connectors supplied with the inverter. If the PV connectors are
lost or damaged, purchase the connectors of the same model. The device damage caused by
incompatible PV connectors is not covered under any warranty.
2. Crimp the metal stamping forming contacts using crimping tool H4TC0003 (Amphenol,
recommended) or H4TC0002 (Amphenol).
3. Ensure that the PV module output is well insulated to ground.
4. The DC input voltage of the inverter shall not exceed 1080 V DC under any circumstance.
5. Before installing the DC input power cable, label the cable polarities to ensure correct cable
connections.
6. If the DC input power cable is reversely connected, do not operate the DC switch as well as
positive and negative connectors immediately. Failing to do so may cause device damage, which
is not covered under any warranty. Wait until the night when solar irradiance declines and the PV
string current drops to below 0.5 A. Then set the DC switch to the OFF position, remove the
positive and negative connectors, and correct the polarities of the DC input power cable.



7
Positive connector
Positive metal
terminal



Negative Click
connector
Negative metal terminal
Ensure that the cable
cannot be pulled out
after being crimped.



Ensure that the cables are
correctly connected. (The DC
voltage of a multimeter should
Ensure that the locking nut not be less than 1100 V).
is secured.




DC input terminals




n indicates 1, 2, 3, or 4. Pull back the DC input power cable to
ensure that it is in position.

Click




3.5 (Optional) Installing the Smart Dongle


• If you prepared a Smart Dongle without a SIM card, you need to prepare a standard SIM card (size:
25 mm x 15 mm) with the capacity greater than or equal to 64 KB.
• When installing the SIM card, determine its installation direction based on the silk screen and arrow
on the card slot.
• Press the SIM card in place to lock it, indicating that the SIM card is correctly installed.
• When removing the SIM card, push it inwards to eject it.


8
Smart Dongle port
(GPRS/4G/WLAN-FE)




4G Smart Dongle




When reinstalling the cover of the Smart Dongle,
ensure that the buckle springs back in place.

WLAN-FE Smart Dongle (WLAN Communication)




Inverter
USB port

WLAN-FE Smart Dongle (FE Communication)
You are advised to use a CAT 5E outdoor shielded network cable (outer diameter < 9 mm; internal
resistance ≤ 1.5 Ω/10 m) and shielded RJ45 connectors.




9
There are two types of Smart Dongle involved in this document:
• WLAN-FE Smart Dongle: SDongleA-05
• 4G Smart Dongle: SDongleA-03
For details, see the quick guide that is delivered with the Smart Dongle. You can scan the QR code
to obtain it.




WLAN-FE 4G

3.6 (Optional) Installing the Signal Cable

Communications Port Pin Definition
• Not all inverter models are delivered with the
signal cable connector.
• When laying out the signal cable, separate it
from the power cable and keep it away from
strong interference sources to avoid strong
communication interference.
• Ensure that the protection layer of the cable is
inside the connector, surplus core wires are
cut off from the protection layer, the exposed
core wire is totally inserted into the cable hole,
and that the cable is connected securely.
• If the Smart Dongle is configured, you are
advised to install the Smart Dongle before
connecting the signal cable.


Pin Definition Function Description Pin Definition Function Description
1 485A1-1 RS485 Used to cascade 2 485A1-2 RS485 Used to cascade
differential inverters or connect differential inverters or
signal+ to the RS485 signal signal+ connect to the
3 485B1-1 port on the 4 485B1-2 RS485 signal port
RS485 SmartLogger1000A RS485 on the
differential differential SmartLogger1000A
signal– signal–

5 PE Shielding N/A 6 PE Shielding N/A
ground ground
7 485A2 RS485 Used to connect to 8 Dry Connect to ripple
differential an RS485 signal DIN1 contact control receiver.
signal+ port on a Smart interface For details, see the
9 485B2 Power Sensor for 10 for grid user manual.
RS485 export limitation scheduling
differential DIN2
signal–

11 N/A N/A N/A 12 DIN3
13 GND GND N/A 14 DIN4
15 N/A N/A N/A 16 GND


10
Smart Dongle Networking Scenario




• In the Smart Dongle networking scenario, the SmartLogger1000A cannot be connected.
• The Smart Power Sensor is necessary for export limitation. Only the DTSU666-H Smart Power
Sensor (provided by Huawei) can be used.


SmartLogger1000A Networking Scenario




• In the SmartLogger1000A networking scenario, the Smart Dongle cannot be connected.
• A maximum of 80 devices can connect to a single SmartLogger1000A, such as inverters, Smart
Power sensor, and EMI. You are advised to connect fewer than 30 devices to each RS485 route.
• The Smart Power Sensor is necessary for export limitation. Select the Smart Power Sensor
according to the actual project.
• To ensure the system response speed, the Smart Power Sensor is recommended to be
connected to a COM port separately from inverter COM port.




11
(Optional) Installing the RS485 Communications Cable (Inverter Cascading)

1. Connect the signal cable to the signal cable connector.




2. Connect the signal cable connector to the communication port.

Communications port (COM)




12
(Optional) Installing the Smart Power Sensor Signal Cable

1. Connect the signal cable to the signal cable connector.




2. Connect the signal cable connector to the Communication port.
Communications port (COM)




13
(Optional) Installing the Grid Scheduling Dry Contact Signal Cable

1. Connect the signal cable to the signal cable connector.




2. Connect the signal cable connector to the Communication port.
Communications port (COM)




14
4 Verifying Installation

No. Acceptance Criteria

1 The inverter is installed correctly and securely.

2 Cables are routed properly as required by the customer.

3 The Smart Dongle is installed correctly and securely.

4 Cable ties are evenly distributed and no burr exists.

5 The PE cable is connected correctly, securely, and reliably.

6 The DC switch and all the switches connected to the inverter are set to the OFF position.

7 The AC output power cable, DC input power cable, and signal cable are connected
correctly, securely, and reliably.

8 Unused terminals and ports are locked by watertight caps.

9 The installation space is proper, and the installation environment is clean and tidy.


5 Powering On the System


Before turning on the AC switch between the inverter and the power grid, use a multimeter set to
the AC position to check that the AC voltage is within the specified range.

1. Turn on the AC switch between the inverter and the power grid.
2. If there is a DC switch between the PV string and the inverter, turn on the DC switch.
3. Turn on the DC switch at the bottom of the inverter.
4. Observe the LEDs to check the operating status of the inverter.



Blinking at Long Intervals: On for 1s and then Off for 1s; Blinking at Short Intervals: On for 0.2s
and then Off for 0.2s.




15
Category Status Meaning

Running N/A
indicator
Steady green Steady green The inverter is operating in grid-tied mode.
Blinking Off The DC is on and the AC is off.
green at long
intervals
Blinking Blinking green Both the DC and AC are on, and the inverter is
green at long at long intervals not exporting power to the power grid.
intervals
Off Off The DC is off, and the AC may be energized
(Ensure that the external AC switch is OFF).
Blinking red N/A DC environmental alarm
at short
intervals
N/A Blinking red at AC environmental alarm
short intervals
Steady red Steady red Abnormal
Communication N/A
indicator
Blinking green at short intervals Communication is in progress. (When a mobile
phone is connected to the inverter, the indicator
first blinks green at long intervals, indicating
that the phone is connected to the inverter.)
Blinking green at long intervals The mobile phone is connected to the inverter.
Off There is no communication.



5. (Optional) Observe the LED to check the operating status of the Smart Dongle.

WLAN-FE Smart Dongle

LED Description
Color Status
Yellow (blinking Steady on The Dongle is secured and
green and red powered on.
simultaneously)
Red Blinking at short The parameters for connecting
intervals (on for 0.2s to the router are to be set.
LED
and then off for 0.2s)
Green Blinking at long Connecting to the router
intervals (on for 0.5s
and then off for 0.5s)
Green Steady on Successfully connected to the
management system.
Green Blinking at short The inverter is communicating
intervals (on for 0.2s with the management system
and then off for 0.2s) through the Dongle.


16
4G Smart Dongle LED Description
Color Status
Yellow (blinking Steady on The Dongle is secured and
green and red powered on.
simultaneously)
Green Blinking in a 2-second Dialing (duration < 1 min)
cycle (on for 0.1s and then
off for 1.9s)
Blinking at long intervals The dial-up connection is set
(on for 1s and then off for up successfully (duration <
1s) 30s).
LED Steady on Successfully connected to
the management system.
The inverter is
Blinking at short intervals
communicating with the
(on for 0.2s and then off for
management system
0.2s)
through the Dongle.

6 Commissioning
6.1 Scenario 1: Smart Dongle Networking Scenario
1. Downloading the App
Search for "FusionSolar" in Google Play or
scan the corresponding QR code, download • Data in the screenshots is for
the latest installation package, and install the reference only. The actual
FusionSolar app by following the instructions. screens prevail.
• The latest Android version is
required for local
commissioning. The iOS
version is not updated and can
be used only for viewing PV
plant information. You can
search for "FusionSolar" in App
Store or scan the QR code to App Store
download the iOS version. (iOS)
Google Play (Android)




• In areas (such as theAndroid
UK) where the FusionSolar app is not available, or when a third-party
management system is used, only the SUN2000 app can be used for commissioning. This
document uses the FusionSolar app as an example to describe the commissioning method. For
the SUN2000 app, perform operations as required.
• Search for "SUN2000" in Huawei AppGallery, download the latest installation
package, and install the SUN2000 app by following the instructions. The
SUN2000 app version should be 3.2.00.002 (Android) or later.
• The initial password for connecting the inverter WLAN is Changeme SUN2000 app
• The initial password of the installer is 00000a
• Use the initial password upon first power-on and change it immediately after login. To ensure
account security, change the password periodically and keep the new password in mind. Not
changing the initial password may cause password disclosure. A password left unchanged for a
long period of time may be stolen or cracked. If a password is lost, devices cannot be accessed.
In these cases, the user is liable for any loss caused to the PV plant.


17
2. (Optional) Installer Account Registration


If you have an installer account, skip this step.
Creating the first installer account will generate a domain named after the company.




To create multiple installer accounts for the same company, log in to the FusionSolar app and tap
New User.




18
3. Creating a PV Plant and an Account for User



For details, see the FusionSolar
App Quick Guide. You can scan
the QR code to obtain it.




6.2 Scenario 2: SmartLogger1000A Networking Scenario
See the Distributed PV Plants Connecting to Huawei Hosting Cloud Quick Guide
(Distributed Inverters + SmartLogger1000A + RS485 Networking).
You can scan the QR code to obtain it.



6.3 Scenario 3: FusionSolar App Cannot Access the Internet
1. Access Device commissioning.




19
2. Connect to the inverter WLAN. Log in as installer, and perform Quick settings.



• The initial password for connecting the inverter WLAN is
Changeme
• The initial password of the installer is 00000a
• Use the initial password upon first power-on and change it
immediately after login. To ensure account security, change
the password periodically and keep the new password in
mind. Not changing the initial password may cause password
disclosure. A password left unchanged for a long period of
time may be stolen or cracked. If a password is lost, devices
cannot be accessed. In these cases, the user is liable for any
loss caused to the PV plant.
• To set more parameters, tap Parameter configuration.




3. (Optional) Set RS485 parameters.




The RS485 addresses of different inverters must be different.

20
7 Customer Service Contact
Customer Service Contact
Region Country Service Support Email Phone
France
Germany
Spain
eu_inverter_support@huawei.com 0080033888888
Europe Italy
UK
Netherlands
Other countries For details, see solar.huawei.com.
Australia au_inverter_support@huawei.com 1800046639
Turkey tr_inverter_support@huawei.com -
0080021686868
Malaysia
/1800220036
Asia (+66) 26542662 (charged by
apsupport@huawei.com
Pacific local call)
Thailand
1800290055 (free in Thailand)
China solarservice@huawei.com 4008229999
Other countries apsupport@huawei.com 0060-3-21686868
Japan Japan Japan_ESC@ms.huawei.com 0120258367

India India indiaenterprise_TAC@huawei.com 1800 103 8009
South Japan_ESC@ms.huawei.com
South Korea -
Korea
North USA na_inverter_support@huawei.com 1-877-948-2934
America Canada na_inverter_support@huawei.com 1-855-482-9343
018007703456
Mexico
/0052-442-4288288
Argentina 0-8009993456
Latin
Brazil la_inverter_support@huawei.com 0-8005953456
America
Chile 800201866 (only for fixed)
Other countries 0052-442-4288288

08002229000
Egypt
/0020235353900
UAE 08002229000
Middle South Africa 0800222900
East and mea_inverter_support@huawei.com
Africa Saudi Arabia 8001161177
Pakistan 0092512800019
Morocco 0800009900
Other countries 0020235353900

21
Huawei Technologies Co., Ltd.
Huawei Industrial Base, Bantian, Longgang,
Shenzhen 518129, People's Republic of China
solar.huawei.com
Note: The preview effect may be slightly different from the source document. You can download the document and view it on your PC.