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FusionStorage 8.0.0 Block Storage Event Reference 03

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0xFC3670001 HA Heartbeat Interruption Between Management Nodes

0xFC3670001 HA Heartbeat Interruption Between Management Nodes

Description

This alarm is generated when the HA component of the active or standby management node does not receive heartbeat messages from the peer end for seven consecutive seconds. This alarm is cleared when the heartbeat messages are received.

Applicable Model

Applicable to all models.

Attribute

ID

Event Type

Event Level

Automatically Cleared

0xFC3670001

Alarm

Major

Yes

Impact on the System

The reliability of the OAM-U service is reduced.

Possible Causes

  • The network of the node is abnormal.
  • The node is powered off.
  • The hardware on the node is faulty.

Procedure

  1. Run the ping command to check whether the active and standby management nodes that provide the OAM-U service can be pinged. If the network is abnormal, contact the system administrator to rectify the network fault.
  2. If the network is normal, check whether the alarm is cleared.
    1. If yesno further action is required.
    2. If no=> Step3.
  3. Check whether the active or standby management node is reset or powered off.
    1. If yes=> Step4.
    2. If no=> Step5.
  4. If the node is in the reset state, wait until the reset is complete. If the node is powered off, power it on.

    After the active or standby management node is started, check whether the alarm is cleared.

    1. If yesno further action is required.
    2. If no=> Step5.
  5. Contact technical support.
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Updated: 2019-08-19

Document ID: EDOC1100081413

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