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How to Configure an AR Router
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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
How to Configure an AR Router

How to Configure an AR Router

Overview

Huawei AR routers are multi-service routers designed for small-, medium-, and large-sized enterprises. These routers provide functions such as Internet access, private line access, voice, security, and wireless access, and can be deployed at the egress of enterprise headquarters or branches. The following describes some simple deployment configurations to help you complete basic configurations of AR routers in a short time.

1. Logging In to an AR Router Through a Web System

2. Configuring Internet Access on an AR Router Through a Web System

3. Six Steps to Apply for and Load a Commercial License File

Huawei AR routers are available in many models, but their basic configurations are similar. This document uses the AR600 series in V300R003C10 as an example. To configure other models, log in to Huawei Enterprise Technical Support Website to download the product documentation corresponding to the models. For other methods about how to log in to an AR router and configure an AR router for Internet access, see Related Information.

Logging In to an AR Router Through a Web System

Context

Management Ports

Before logging in to an AR router through a web system, connect a PC to the management port on the AR router using a network cable.

Generally, the management port is marked with the MGMT or Management silkscreen. Figure 1-1 shows management ports on several common devices.

Figure 1-1 Management ports on common devices

Default User Names/Passwords and IP Addresses

Before logging in to an AR router through a web system, you need to obtain the login user name, password, and IP address. A default user name, a default password, and a default IP address have been preset in factory settings of an AR router. You can query default information about a device through Default Account/Password Query Tool.

Generally, the default user name of an AR router is admin, the default password is admin@huawei.com or Admin@huawei, and the default IP address is 192.168.1.1/24. Table 1-1 lists the default user names, passwords, and IP addresses.

Table 1-1 Default user names, passwords, and IP addresses

Version

Model

Default User Name

Default Password

Default IP Address

V300R019C00 and later versions

ALL

admin

admin@huawei.com

192.168.1.1/24

V200R005C30 - V300R003C10

ALL

admin

Admin@huawei

192.168.1.1/24

Logging In to an AR Router Through a Web System

Connecting a PC to an AR Router Using a Network Cable

  1. Turn on the power switch of the external power supply system to power on the AR router.

    If the SYS indicator blinks green slowly, the AR router is running properly.

  2. Connect the PC and the management port on the AR router using a network cable.

    As shown in Figure 1-2, both ends of the network cable are RJ45 connectors. One end of the network cable is connected to the management port on the AR router, and the other end is connected to the network port on the PC.

    When the indicators of the network ports are steady green, the connection is normal.

    Figure 1-2 Connecting a PC to an AR router

Logging In to an AR Router

  1. Open a browser on the PC, enter the default IP address https://192.168.1.1, and press Enter. The web login page of the AR router is displayed, as shown in Figure 1-3.

    Figure 1-3 Web login GUI

    If the PC fails to log in to the AR router through automatic IP address assignment, you are advised to set a static IP address on the same network segment as 192.168.1.1/24 for the PC and try to log in to the AR router again.

    If the web GUI cannot be displayed properly, the browser version may be too old. You are advised to use Firefox 12.0 or later, Google Chrome 23 or later, or Internet Explorer 8.0 or later.

  2. Enter the default user name admin and default password admin@huawei.com, and click Login.

    If the system displays a message indicating that the user name or password is incorrect, use the user name admin and password Admin@huawei to log in to the AR router again.

    The password is case sensitive.

What Should I Do If a Login Attempt to an AR Router Through the Web System Fails

Symptom

A login attempt to an AR router through the web system fails.

Troubleshooting Procedure

  1. Check whether the entered IP address is correct.

    Check whether the URL entered in the browser is correct. If not, enter the correct URL https://192.168.1.1.

  2. Check whether the PC and AR router can ping each other successfully.

    On the CLI of the PC, Run the ping 192.168.1.1 command to check whether the PC can ping the AR router successfully. If Request timeout is displayed, the PC and AR router cannot ping each other.

    PC>ping 192.168.1.1 
     
    Ping 192.168.1.1: 32 data bytes, Press Ctrl_C to break 
    Request timeout! 
    Request timeout! 
    Request timeout! 
    Request timeout! 
    Request timeout! 
     
    --- 192.168.1.1 ping statistics --- 
      5 packet(s) transmitted 
      0 packet(s) received 
      100.00% packet loss

    In this case, configure an IP address on the PC. The IP address ranges from 192.168.1.2 to 192.168.1.254, the subnet mask is 255.255.255.0, and the default gateway address is 192.168.1.1, as shown in Figure 1-4. Check whether the AR router can be pinged successfully. If so, no further action is required. If not, continue troubleshooting.

    Figure 1-4 IP address setting on the PC

    Press and hold the RST button on the AR router for more than 5 seconds to restore the factory settings. Then check whether the AR router can be pinged successfully. If so, no further action is required. If not, continue troubleshooting.

    Check whether the network cable is loose or faulty. If so, connect the network cable again or replace the network cable, and then check whether the AR router can be pinged successfully.

    If the following information is displayed, the PC and AR router can ping each other successfully.

    PC>ping 192.168.1.1 
     
    Ping 192.168.1.1: 32 data bytes, Press Ctrl_C to break 
    From 192.168.1.1: bytes=32 seq=1 ttl=255 time=187 ms 
    From 192.168.1.1: bytes=32 seq=2 ttl=255 time=63 ms 
    From 192.168.1.1: bytes=32 seq=3 ttl=255 time=16 ms 
    From 192.168.1.1: bytes=32 seq=4 ttl=255 time=47 ms 
    From 192.168.1.1: bytes=32 seq=5 ttl=255 time=16 ms 
     
    --- 192.168.1.1 ping statistics --- 
      5 packet(s) transmitted 
      5 packet(s) received 
      0.00% packet loss 
      round-trip min/avg/max = 16/65/187 ms

  3. Check whether the user name and password are correct.

    If the system displays a message indicating an incorrect user name or password when you enter the default user name admin and default password admin@huawei.com to log in to the AR router, use the user name admin and password Admin@huawei to log in to the AR router again.

    If the message is displayed again, press and hold the RST button on the AR router for more than 5 seconds to restore the factory settings. Then log in to the AR router again.

  4. If the fault persists, collect error information and contact technical support personnel.

Configuring Internet Access on an AR Router Through a Web System

Common Internet Access Configuration Scenarios

The Internet can be accessed through a broadband dial-up connection, a fixed IP address, a dynamically allocated IP address, and 3G/4G.

Internet Access Through a Broadband Dial-Up Connection

A broadband dial-up connection is also called a PPPoE connection, which is easy to configure and the most widely used for Internet access. You can use the user name and password allocated by a carrier to access the Internet through this method.

Internet Access Through a Fixed IP Address

In this method, a carrier provides you a fixed IP address or IP address segment. You can enter the IP address or IP address segment on an AR router and perform some simple configurations to access the Internet. Fixed IP addresses are expensive and usually used in enterprises that need to construct private line networks.

Internet Access Through a Dynamically Allocated IP Address

An IP address, subnet mask, gateway, and DNS server address are dynamically allocated to a device. This method does not require any parameter setting, user name, or password. You only need to configure the device to automatically obtain an IP address and a DNS server address.

Internet Access in 3G/4G Mode

The 3G/4G mode is a wireless Internet access mode. To access the Internet using this method, a device must support the 3G/LTE function and have a SIM card and an antenna installed. For some SIM cards, the user name, password, and APN information must be obtained from carriers in advance. 3G/4G is commonly used for enterprise branches that are located in remote areas and where wired networks are difficult to deploy, for example, chain stores and filling stations.

Prerequisites for Configuring Internet Access on an AR Router Through a Web System

  • The AR router has been logged in through a web system.
  • The AR router has been correctly connected. The drop cable provided by the carrier is connected to the WAN port on the AR router, and a PC is connected to the LAN port on the AR router, as shown in Figure 1-5. If 3G/4G is used for Internet access, no WAN link is required.
Figure 1-5 Connection diagram

After the line connection is complete, the indicators of the WAN port and LAN port on the AR router are steady on. If any of the indicators is off or is displayed on the PC, the line connection is abnormal. In this case, ensure that the network cables are properly connected or replace network cables.

Configuring Internet Access on an AR Router

This section describes how to configure Internet access on an AR router and how to troubleshoot common faults during configuration.

Internet Access Through a PPPoE Connection

A user wants to access the Internet through a PPPoE connection and has obtained the user name and password for dial-up from the carrier. The router functions as a PPPoE client and uses the user name and password provided by the carrier to connect to the Internet. The router accesses the Internet through GE0/0/4, using the user name admin and password admin@huawei obtained from the carrier.

Figure 1-6 Internet access through a PPPoE connection

Procedure
  1. Click Configuration on the toolbar and choose Configuration Wizard from the navigation tree. The Configuration Wizard page is displayed.
  2. Click Internet Access Wizard. The Internet Access Wizard page is displayed, as shown in Figure 1-7.

    Figure 1-7 Internet Access Wizard

  3. Click Broadband Dialup. The Configure Internet access parameters for the broadband dialup mode page is displayed, as shown in Figure 1-8. Set parameters and enable NAT, as shown in Table 1-2.

    Figure 1-8 Setting Internet access parameters - broadband dial-up

    Ensure that the entered user name and password are the same as those provided by the carrier. Otherwise, the Internet access service fails to be configured.

    Table 1-2 Broadband dial-up parameters

    Parameter

    Description

    Interface

    Select a port for accessing the Internet.

    User name

    User name for PPPoE dial-up.

    Password

    Password for PPPoE dial-up.

    Enable NAT

    Whether to enable or disable the NAT function. NAT must be enabled when a PC on a private network connects to the Internet.

    By default, NAT is disabled.

    Static NAT

    If the NAT function is enabled, static NAT parameters must be set. Click Configuration. The Static NAT Configuration page is displayed, as shown in Figure 1-9. Table 1-3 describes static NAT parameters.

    Figure 1-9 Static NAT Configuration

    Table 1-3 Static NAT parameters

    Parameter

    Description

    Translation type

    Whether to perform NAT based on a specified protocol.

    • Protocol translation: NAT is performed based on a specified protocol. Only the IP addresses corresponding to the specified protocol can be translated.
    • Address translation: NAT is performed for all IP addresses regardless of the protocol.

    Protocol type

    Protocol specified for NAT. Currently, TCP, UDP, and ICMP are supported.

    NOTE:

    When ICMP is selected, you only need to configure an internal IP address and external IP address and no port number is required.

    External port

    External port number used by a private network user to access a public network server. You can select a value from the drop-down list box or enter a port number.

    Internal IP

    Private IP address.

    Internal port

    Internal port number used by a private network user to access a public network. You can select a value from the drop-down list box or enter a port number.

  4. Click Finish.
  5. Click OK to save the configuration.

    The device automatically delivers the configuration in Configuration > LAN Configuration > LAN(Local Area Network) containing the default gateway address and subnet mask of the PC. Then the PC connected to the router can access the Internet directly.

    If an error occurs in the automatically delivered configuration, click OK in the dialog box that is displayed to go to the LAN(Local Area Network) page and manually change the default gateway and subnet mask of the PC.

Internet Access Through a Fixed IP Address

A user obtains a fixed IP address from the carrier and uses the IP address to access the Internet. The router accesses the Internet through GE0/0/4, using the fixed IP address 1.1.1.1/24 obtained from the carrier.

Figure 1-10 Internet access through a fixed IP address

Procedure
  1. Click Configuration on the toolbar and choose Configuration Wizard from the navigation tree. The Configuration Wizard page is displayed.
  2. Click Internet Access Wizard. The Internet Access Wizard page is displayed, as shown in Figure 1-11.

    Figure 1-11 Internet Access Wizard

  3. Click Fixed Address. The Configure Internet access parameters for the fixed address mode page is displayed, as shown in Figure 1-12. Set parameters including the fixed IP address, gateway, primary DNS server, and enable NAT.

    Figure 1-12 Setting Internet access parameters - fixed IP address

    Ensure that the entered information including the fixed IP address, gateway, and primary DNS server is correct. Otherwise, the Internet access service fails to be configured.

    Table 1-2 describes the Enable NAT parameter. Figure 1-9 shows the setting of the Static NAT parameter. Table 1-3 describes other parameters.

  4. Click Finish.
  5. Click OK to save the configuration.

    The device automatically delivers the configuration in Configuration > LAN Configuration > LAN(Local Area Network) containing the default gateway address and subnet mask of the PC. Then the PC connected to the router can access the Internet directly.

    If an error occurs in the automatically delivered configuration, click OK in the dialog box that is displayed to go to the LAN(Local Area Network) page and manually change the default gateway and subnet mask of the PC.

Internet Access Through a Dynamic IP Address

A user obtains a dynamic IP address from the carrier and uses the IP address to access the Internet. Ensure that a debugged DHCP server provided by the carrier has been connected to the access network. The router accesses the Internet through GE0/0/4.

Figure 1-13 Internet access through a dynamic IP address

Procedure
  1. Click Configuration on the toolbar and choose Configuration Wizard from the navigation tree. The Configuration Wizard page is displayed.
  2. Click Internet Access Wizard. The Internet Access Wizard page is displayed, as shown in Figure 1-14.

    Figure 1-14 Internet Access Wizard

  3. Click Dynamic Address. The Configure Internet access parameters for the dynamic address mode page is displayed, as shown in Figure 1-15. Set Interface to GigabitEthernet0/0/4 to automatically obtain an IP address from the carrier, and enable NAT.

    Figure 1-15 Setting Internet access parameters - dynamic IP address

    Table 1-2 describes the Enable NAT parameter. Figure 1-9 shows the setting of the Static NAT parameter. Table 1-3 describes other parameters.

  4. Click Finish.
  5. Click OK to save the configuration.

    The device automatically delivers the configuration in Configuration > LAN Configuration > LAN(Local Area Network) containing the default gateway address and subnet mask of the PC. Then the PC connected to the router can access the Internet directly.

    If an error occurs in the automatically delivered configuration, click OK in the dialog box that is displayed to go to the LAN(Local Area Network) page and manually change the default gateway and subnet mask of the PC.

Internet Access Through 3G/4G

A user needs to access the Internet through 3G/4G and has obtained the user name, password, and APN information from a carrier. The AR router supports the 3G/LTE function and has a SIM card and an antenna installed. The router uses Cellular0/0/0 to access the Internet through the WCDMA network. The following information has been obtained from the carrier:

  • The user name is 3guser and the password is Password@123.
  • The APN is 3GNET.
Figure 1-16 Internet access through 3G/4G

Procedure
  1. Click Configuration on the toolbar and choose Configuration Wizard from the navigation tree. The Configuration Wizard page is displayed.
  2. Click Internet Access Wizard. The Internet Access Wizard page is displayed, as shown in Figure 1-17.

    Figure 1-17 Internet Access Wizard

  3. Click 3G/4G. The Configure Internet access parameters for the 3G/4G mode page is displayed, as shown in Figure 1-18. Set Interface to Cellular0/0/0, enter the user name, password, and APN information provided by the carrier, and enable NAT.

    Figure 1-18 Setting Internet access parameters - 3G/4G

    Ensure that the entered information including the user name, password, and APN information is correct. Otherwise, the Internet access service fails to be configured.

    Table 1-2 describes the Enable NAT parameter. Figure 1-9 shows the setting of the Static NAT parameter. Table 1-3 describes other parameters.

  4. Click Finish.
  5. Click OK to save the configuration.

    The device automatically delivers the configuration in Configuration > LAN Configuration > LAN(Local Area Network) containing the default gateway address and subnet mask of the PC. Then the PC connected to the router can access the Internet directly.

    If an error occurs in the automatically delivered configuration, click OK in the dialog box that is displayed to go to the LAN(Local Area Network) page and manually change the default gateway and subnet mask of the PC.

Six Steps to Apply for and Load a Commercial License File

Precautions for Applying for and Loading a License File

Overview of Licenses

License: A license is an agreement between the supplier and customer, authorizing the scope and period of using the purchased product (it refers to the software product in this document). The license enables you to obtain the services committed by the supplier. A license is composed of a license file and a license entitlement certificate.

  • The license entitlement certificate is sent to customers by email or delivered with the product in A4 papers or CD-ROMs after the customers purchase or renew a license. Some information in the license entitlement certificate will be used during license application.
  • License file: To use functions controlled by the license, you must apply for a license file. Only one license file is generated on a device even if you have purchased multiple licenses. The license file is bound to the Equipment Serial Number (ESN). That is, a license file is unique and corresponds to only one device. The following describes details about a license file.

    License file naming rule: The name of a license file automatically generated by the ESDP system is generally LIC+Device series number+_+Version to which the license applies+_+Application date+XXXXXX.dat. You can change the name as required. The license file name cannot contain space characters and must end with .dat.

    Example: LICAR3200_all_20190829UQ1F60.dat

    • LIC: This fixed field, together with 20190829UQ1F60, composes the license serial number, which corresponds to LicenseSerialNo in the license file.
    • AR3200: Device series number. For example, if the device model is AR2240, the device series number is AR2200.
    • all: Indicates that the license is applicable to all versions.

    License file parsing: For details about the file content, see the comments in the following example of the license file LICAR3200_all_20190829UQ1F60.dat. Only the fields that you may concern are commented out. During license file loading, you may need to check whether the values of Product, Esn, and Version in the license file are the same as those on the current device. If they are different, the license file fails to be loaded.

The license file can only be viewed and cannot be modified. After being modified, the license file will be invalid.

Huawei Technologies Co., Ltd. 
 All rights reserved. 
  
 LicenseSerialNo=LIC20190829UQ1F60      
 Creator=Huawei Technologies Co., Ltd. 
 CreatedTime=2019-08-29 14:54:24 
  
 Country=Unknow 
 Custom=No relevant customer information 
 Office=Unknow 
 Sign= 814EXXXXXX6661      
  
 Product=AR      //Product name. Ensure that this value is the same as that on the device. Otherwise, the license file fails to be loaded.  
 Feature=Service     //Feature name.  
 Esn="2102XXXXXXXXXXXX0188"     //The ESN is a string of characters, which uniquely identifies a device. It is used to ensure that the license is granted to the specified device. It is also called the fingerprint of a device. Ensure that this value is the same as that on the device. Otherwise, the license file fails to be loaded.  
 Attrib="COMM, NULL, NULL, NULL, NULL, NULL"     //COMM: commercial license. DEMO: temporary license.  
 Version=all    //all: The license applies to all versions. Ensure that this value is the same as that on the device. Otherwise, the license file fails to be loaded.  
 Libver=1.2      
 Sign= 69C0XXXXXX4FEB       
  
 Product=AR 
 Feature=ARLIC 
 Esn="2102XXXXXXXXXXXX0188"       
 Attrib="COMM, NULL, NULL, NULL, NULL, NULL" 
 Resource="LUCE1SBEST00=500, LUCE1SIPTK00=500, LUCE1VCONF00=48, LUCE1VMAIL00=500, LAR0CM00=2500, LUCE1IVRSS00=32, LAR0BRAS00=10000, LAR0CT00=2150, LAR0SSLVPN00=200, LAR0IVR00=72, LAR0SVPN00=3000, LUCE1ULANP00=16, LUCE1ULIPP00=500"       //Resource license. For details about the resource items, see Introduction to License Control Items in the license usage guide. 
 Function="LAR0VOICEE04=1, LAR0DATAE04=1, LAR0DSVPN04=1, LAR0SECE04=1, LAR0ATC04=1, LUCE1SWLIC04=1, LAR0AC04=1"     //Function license. For details about the function items, see Introduction to License Control Items in the license usage guide. 
 Comment="$***#SWID=1606-22EJ-8G54$***#,,,CX4LAJANNC5Y"           
 Sign= 3DD3XXXXXX6D8E 
  
 Product=AR 
 Feature=ARLICIPS 
 Esn="2102XXXXXXXXXXXX0188" 
 Attrib="COMM, NULL, NULL, NULL, NULL, NULL" 
 Resource="LAR0IPS00=120" 
 Comment="$***#SWID=1606-22EJ-8G54$***#,,,CX4LAJANNC5Y" 
 Sign= 5C30XXXXXX3107 
  
 Product=AR 
 Feature=ARLICURLF 
 Esn="2102XXXXXXXXXXXX0188" 
 Attrib="COMM, NULL, NULL, NULL, NULL, NULL" 
 Resource="LAR0URLF00=120" 
 Comment="$***#SWID=1606-22EJ-8G54$***#,,,CX4LAJANNC5Y" 
 Sign= 6930XXXX49CC

Under What Conditions a License Is Required

After purchasing an AR router, you can log in to the router to configure basic functions for Internet access and connect the router to devices on two or more networks to make it function as a gateway. The basic configurations include basic device configurations such as USB-based deployment and file management, device management configurations such as energy-saving management, PoE configuration, and OPS configuration, interface management configurations, IP service configurations such as NAT, DHCP, ARP, and DNS, and route configurations. If you want to use value-added features or expand the capacity of device resources due to service expansion, you need to purchase a license for the required features or resources to meet service needs. For example, to control Internet access behaviors, use the voice function, or use the Wi-Fi function, you need to purchase the corresponding license. The license reduces costs for you. You can select licenses as required to obtain customized functions.

Temporary licenses apply to trial use of new features, POC test in the market expansion stage, product exhibition, and R&D test before product launch. To obtain a temporary license, contact Huawei technical support. The principles for distributing temporary licenses are as follows:

  • A temporary license can be used by only one user. That is, the user name cannot be changed.
  • The usage time is limited and cannot be adjusted.

Understanding License Control Items to Facilitate License Purchase

Before applying for and loading a license file, you need to know the license control items involved by a product and details about each license control item. You can use either of the following methods to query license control items of a product, including BOM codes, control item description, and supported versions.

Quotation and Purchase of License Control Items

To obtain quotation information of license control items, consult the local office or agent of Huawei.

After obtaining the quotation information, you can purchase the license from the local office or agent of Huawei. Licenses need to be purchased in the following scenarios: 1. No license file has been loaded on a device, and the license is purchased for the first time. After the purchase, the corresponding commercial contract is obtained. 2. An activated license file exists on a device, but users need to purchase some new licenses for service expansion. After the purchase, the contract for service expansion is obtained.

Four Steps to Apply for a License File

Applying for a Commercial License File at a New Site

At a new site, no license file has been loaded on devices. The license is purchased for the first time and a corresponding commercial contract is obtained after the purchase. A license file is not required for using basic functions of a device. You need to purchase a license only when value-added features or more resources need to be used.

Procedure
  1. Obtain the entitlement ID or activation password from the license entitlement certificate.

    The license entitlement certificate is sent to customers by email or delivered with the product in A4 papers or CD-ROMs. If the license entitlement certificate is lost, log in to the ESDP system at http://app.huawei.com/isdp and retrieve the certificate based on the contract No..

    You can use either of the following methods to apply for a license file for commercial deployment:

    • Entitlement activation: Enter search criteria (such as the contract No., order No., and entitlement ID) and activate the entitlement based on the search result. If the entitlement ID is not used as a search criterion, skip Step 1.
    • Password activation: Obtain the activation password from the license entitlement certificate and activate the license using the activation password. Only enterprise users can activate the license using the activation password.

  2. Obtain the device ESN.

    Log in to the device through the web system, and choose Maintenance > Device Information. The device ESN is specified by Equipment serial number on the page.

  3. Log in to the ESDP system at http://app.huawei.com/isdp.
  4. Activate the license.

    • Entitlement activation.
      1. Choose License Activation > Entitlement Activation in the navigation tree on the left. The entitlement activation page is displayed.
      2. Select one or more entitlements.
        1. Set the search criteria and click Search & Refresh. For example, you can search for a specific entitlement based on the entitlement ID, or all entitlements in a contract based on the contract No. or all entitlements in an order based on the order No. The following uses a Huawei contract No. as an example.
        2. Select entitlements in the search result. You can select one entitlement for single activation or multiple entitlements for batch activation.
        3. Click Next. The page for binding ESNs is displayed.



      1. Bind the ESNs of devices to the entitlements.

        Enter an ESN or click to select the ESN of an added NE. Click Next.



      1. Confirm activation.

        Check whether activation information is correct. If so, click Activate License. If not, click Back.



      1. Click Download to download the license file.



    • Password activation.
      1. Choose License Activation > Password Activation in the navigation tree on the left. Enter the entitlement ID or activation password in Password, and select I have read the above carefully and then Next.



      2. Enter the ESN of a device.

        Enter an ESN or click to select the ESN of an added NE. Click Next.

      3. Confirm the activation.

        Check whether activation information is correct. If so, click Activate License. If not, click Back.

      4. Click Download to download the license file.

Troubleshooting

If you fail to apply for a license file, click Help on the ESDP according to the failure information displayed by the system to enter 12345 Customer Service for consultancy and failure rectification.

Applying for a Commercial License File at a Capacity Expansion Site

At a capacity expansion site, an activated license file exists on a device, but users need to purchase some new function licenses or resource licenses. After the purchase, the contract for service expansion is obtained. A device corresponds to a license file. For capacity expansion sites, the ESDP system automatically merges all license items on the same device into a single license file. The target product version must be the same as or later than the source product version.

Before applying for a license file, ensure that:

  • The product name and ESN in the capacity expansion contract are the same as those on the live network.
  • The license entitlement status for capacity expansion is Ready.
Procedure
  1. Obtain the entitlement ID or activation password from the license entitlement certificate.

    The license entitlement certificate is sent to customers by email or delivered with the product in A4 papers or CD-ROMs. If the license entitlement certificate is lost, log in to the ESDP system at http://app.huawei.com/isdp and retrieve the certificate based on the contract No..

    You can use either of the following methods to apply for a license file for capacity expansion:

    • Entitlement activation: Enter search criteria (such as the contract No., order No., and entitlement ID) and activate the entitlement based on the search result. If the entitlement ID is not used as a search criterion, skip Step 1.
    • Password activation: Obtain the activation password from the license entitlement certificate and activate the license using the activation password. Only enterprise users can activate the license using the activation password.

  2. Obtain the device ESN.

    Log in to the device through the web system, and choose Maintenance > Device Information. The device ESN is specified by Equipment serial number on the page.

  3. Log in to the ESDP system at http://app.huawei.com/isdp.
  4. Activate the license.

    • Entitlement activation.
      1. Choose License Activation > Entitlement Activation in the navigation tree on the left. The entitlement activation page is displayed.
      2. Select one or more entitlements.
        1. Set the search criteria and click Search & Refresh. For example, you can search for a specific entitlement based on the entitlement ID, or all entitlements in a contract based on the contract No. or all entitlements in an order based on the order No. The following uses a Huawei contract No. as an example.
        2. Select entitlements in the search result. You can select one entitlement for single activation or multiple entitlements for batch activation.
        3. Click Next. The page for binding ESNs is displayed.



      1. Bind the ESNs of devices to the entitlements.

        Enter an ESN or click to select the ESN of an added NE. Click Next.



      1. Confirm activation.

        Check whether activation information is correct. If so, click Activate License. If not, click Back.



      1. Click Download to download the license file.



    • Password activation.
      1. Choose License Activation > Password Activation in the navigation tree on the left. Enter the entitlement ID or activation password in Password, and select I have read the above carefully and then Next.



      2. Enter the ESN of a device.

        Enter an ESN or click to select the ESN of an added NE. Click Next.

      3. Confirm the activation.

        Check whether activation information is correct. If so, click Activate License. If not, click Back.

      4. Click Download to download the license file.

Troubleshooting

If you fail to apply for a license file, click Help on the ESDP according to the failure information displayed by the system to enter 12345 Customer Service for consultancy and failure rectification.

Two Steps to Load a License File

Procedure

  1. Choose Maintenance > Upgrade & Maintenance > License Expansion. The License Expansion page is displayed.

  2. Click in Load License and select the license file to be uploaded.

  3. Click Load.

    The license status and control resources and entitlement information of the license are displayed in License Information. If License Status is Normal, the license file is successfully loaded.

Troubleshooting

If the license file fails to be loaded, address the failure according to Table 1-4.

If the license file still cannot be loaded, collect error information and contact Huawei technical support.

Table 1-4 Causes for license file loading failures and solutions

Possible Cause

Troubleshooting

The license file name extension is invalid, which must be .dat.

Apply for or purchase a new license file.

The license file fails to be verified.

Apply for or purchase a new license file.

The ESN or version number in the license file does not match those on the device.

Apply for a new license file with the correct ENS and version number.

The license file does not match product information.

Apply for or purchase a new license file.

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Updated: 2019-11-21

Document ID: EDOC1100082076

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