Creating and Switching a Phone System Announcement
This section describes how to record and switch a phone system announcement of the PBX to the required language.
The methods of creating, saving, and loading RBT are the same as those for system announcements. However, the RBT file can be loaded only after it is saved in .wav format.
Context
A phone system announcement is automatically played by the system.
The PBX provides the bilingual announcement.
You can load the announcement file package to switch the announcement to the required language. If the announcement of the required language is unavailable, record the phone system announcement and load it.
Creating the Phone System Announcement and RBT
- The recorded announcement file must be in .wav format.
- The creating duration cannot exceed 60s, and the file size between 400 KB and 480 KB. The recorded file must be saved in CCITT A-Law format and with the attributes of 8.000 kHz, 8 bit, Mono.
- Notice the announcement speed by referring to typical phone system announcements at the local area.
- The recorded announcement file is named with the channel name. When you load an announcement file, the new announcement will overwrite the original announcement with the same name. Name the announcement file according to Voice List.
It is recommended that you use third-party software (not described in this document), for example, Audacity, to record custom announcements.
When creating the digit collection announcement for the automatic switchboard service, you are advised to add the description "followed by the pound key." For example, you are advised to record "Please dial the extension number" as "Please dial the extension number followed by the pound key."
Switching the Phone System Announcement
- (For the RBT, skip this step.) Obtain the phone system announcement file.
If there is no required announcement file, record the phone system announcement according to Creating the Phone System Announcement and RBT, and contact the service provider to convert the recorded announcement file into .res or .cc.
- If the required announcement file already exists, download it.
- Load the announcement file.
Using FTP to transfer files may bring some security risks because FTP is an insecure protocol. It is recommended that you use the FTPS protocol.
Step
Action
Command
Description
1
Enter the FTP client view and establish a control connection with the FTP server.
ftp [ [ -a source-ip-address | -i interface-type interface-number ] host-ipv4 [ port-number ] ]
Enter the FTP user name and password.
2
Download the announcement file from the remote FTP server and save it locally.
get remote-filename [ local-filename ]
Before downloading the announcement file, enable the FTP server. The FTP user name and password are the same as those for entering the FTP client view.
3
Return to the system view.
quit
-
4
Load the announcement file.
load voice-package filename
-
5
Specify the announcement file for the next startup.
startup voice-package filename
After the announcement file for the next startup is specified, the PBX uses the specified announcement file for the next startup.
6
Save the configuration.
save
-
Example
Load the announcement file voice_uc_english_v11.res and specify the announcement file for the next startup.
<Huawei> ftp 172.16.15.201 [huawei-ftp] get voice_uc_english_v11.res [huawei-ftp] quit <Huawei> load voice-package voice_uc_english_v11.res <Huawei> startup voice-package voice_uc_english_v11.res <Huawei> save
Verification
Action |
Command |
Expected Result |
|---|---|---|
Check whether the announcement file is successfully loaded. |
display startup |
The Startup voice-files command output displays the loaded announcement file: [Huawei-voice]display startup
Next startup patch package: null Startup voice-files: flash:/voice_uc_english_v11.res Next startup voice-files: flash:/voice_uc_english_v11.res |