Collecting Information Using SmartKit

Prerequisites

The SmartKit information collection tool has been installed on the maintenance terminal.

Context

After starting SmartKit, you can obtain tool use instructions by clicking in the upper right corner of the user interface.

Procedure

1. Start SmartKit.

   The SmartKit page is displayed.

2. Add a device.
   1. Click Devices and then Add.

      The Add device step 2-1: Basic Information dialog box is displayed.

   2. Enter basic information, including the IP address and proxy. In the Add Policy and Select Proxy areas, select Specify IP Address (add a device by the IP address) and No Proxy, respectively.
   3. Enter configurations, including the user name, password, and port of the device. Click Next. In the Login Information area, enter Username, Password, and Port of the device to be added. The default value of Port is 22.
   4. Click Finish.

      The newly added device is displayed in the device list.

3. Collect information.
   1. On the main page, choose Troubleshooting > Storage Information Collection > Information Collection.

      The Information Collection dialog box is displayed.

   2. In the device list, select the device whose information you want to collect and click Setting.

      The Set Device Information Collection dialog box is displayed.

   3. On the Base Setup tab page, set items to be collected for the device and click OK.

      The device information collection setting is complete.

      • The storage system can collect information such as system logs, alarm logs, configuration data, disks, and electronic labels.
      • SmartKit can collect device information by node. On the Advanced Settings tab page, select the node whose information you want to collect and click . The selected node is displayed in the list on the right.
   4. In the Information Collection dialog box, click Collect.

      Information about the selected node starts to be collected. The information collection status is displayed at the bottom of the page.

4. Check the information collection result.

   Click Open Directory to check collected device information.

Prerequisites

The SmartKit historical performance monitoring tool has been installed on the maintenance terminal.

Context

After starting SmartKit, you can obtain tool use instructions by clicking in the upper right corner of the user interface.

Procedure

1. Start SmartKit.

   The SmartKit page is displayed.

2. Add a device.
   1. Click Devices and then Add.

      The Add device step 2-1: Basic Information dialog box is displayed.

   2. Enter basic information, including the IP address and proxy. In the Add Policy and Select Proxy areas, select Specify IP Address (add a device by the IP address) and No Proxy, respectively.
   3. Enter configurations, including the user name, password, and port of the device. Click Next. In the Login Information area, enter Username, Password, and Port of the device to be added. The default value of Port is 22.
   4. Click Finish.

      The newly added device is displayed in the device list.

3. Export historical performance data.
   1. Choose Troubleshooting > Historical Performance Monitoring > Device Selection from the main menu.

      The Select Devices dialog box is displayed

      1. Select a device.
      2. (Optional) In Result Folder, select a path for exporting the historical performance data of the storage device.
      3. Click OK.
   2. Click Historical Performance Monitoring.

      The Historical Performance Monitoring dialog box is displayed.

      1. Click Export.

         The Select Export File Type dialog box is displayed.

      2. Select HisPerfstat from the drop-down list box.
      3. Click OK.

         The Performance History Management dialog box is displayed.

      4. In the Filter area, select the time period for exporting historical performance data.
         • Click Select next to Start Date to select the start time for exporting historical performance data.
         • Click Select next to End Date to select the end time for exporting historical performance data.
      5. (Optional) Select Compress to ZIP.

         If this parameter is selected, you can view the historical performance of the device after the generated compressed package is imported to eService.

      6. Click Export.

         The tool starts exporting historical performance data.

      7. When the message Collect information succeeded. is displayed next to Progress, the historical performance data collection is complete.
      8. (Optional) Click Open Directory to view the exported data.
      9. Click Close.

         After collecting historical performance data, contact Huawei technical support engineers for fault locating and analysis.

4. (Optional) Combine multiple historical performance data files into one file.

   Click Combine and then you can perform operations as prompted.

5. (Optional) Use SmartKit to view historical performance data.

   Click Add to List and perform operations as prompted.

Prerequisites

SmartKit has been installed on the maintenance terminal and an archive information collection tool has been loaded.

Procedure

1. Start SmartKit.
2. Choose Troubleshooting > More > Device Archive Collection.

   The device archive information collection page is displayed.

3. For details about archive information collection operations, click in the upper-right corner to obtain help.

Prerequisites

• SmartKit has been installed on the maintenance terminal and a host information collection tool has been loaded.
• To add devices, the super administrator account is required for connections.

Procedure

1. Start SmartKit.
2. Choose Troubleshooting > More > Host Information Collection.

   The host information collection page is displayed.

3. For details about host information collection operations, click Help in the upper-right corner to obtain help.