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0xF00CE0015 Failed To Monitor Controllers Enclosure
Applicable Model
Applicable to all models.
Impact on the System
If all the controllers in the controller enclosure cannot be monitored, the storage system cannot provide services correctly.
Possible Causes
- The controller enclosure is powered off.
- All controllers in the controller enclosure fail to be powered on.
- All controllers in the controller enclosure are faulty.
- The controller enclosure ports that connect to other controller enclosures and switches are faulty.
Procedure
- Check the power supplies to the controller enclosure.
- If any power cable to the controller enclosure is removed, reinsert the power cable and power on the controller enclosure. If the alarm persists=> 1.2.
- If any power module to the controller enclosure is faulty, replace the faulty power module and power on the controller enclosure. If the alarm persists=> Step2.
- If all power supplies to the controller enclosure are normal=> Step2.
- Check the controller enclosure state.
- Check whether alarms are generated indicating the faults of controllers in the controller enclosure.
- Check whether the controller enclosure is correctly cabled to other controller enclosures and switches.
- Collect all related information and contact technical support engineers.