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0xF3C030004 Quorum Server Is Disconnected From The Storage Array
0xF3C030004 Quorum Server Is Disconnected From The Storage Array
Description
The quorum server is disconnected from the storage array.
Applicable Model
Applicable to all models.
Attribute
ID
Event Type
Event Level
Automatically Cleared
0xF3C030004
Alarm
Major
Yes
Impact on the System
The availability of HyperMetro third-party arbitration cannot be ensured, and the storage system reliability decreases.
Possible Causes
1.Links are down.
2.Links are unstable.
3.The quorum server is faulty.
4.Arbitration service ports are disabled on the quorum server's firewall.
5.The arbitration certificate of HyperMetro is invalid.
If no, enable the arbitration service port to ensure that arbitration packets can pass through the firewall. The service port is 30002 by default. If the alarm persists=> Step4.
Check whether an alarm is reported indicating that the HyperMetro quorum certificate on the storage array is invalid.
If yes, handle the alarm by taking recommended actions. If the alarm persists=> Step5.
If no, run export tls_cert to export the certificate, and request for a CA-signed certificate. Run import tls_cert to import the obtained CA certificate and the application certificate. If the alarm persists=> Step6.
Check whether the quorum server is working correctly.
If no, check the running state of the quorum server process, and ensure that the quorum server process is running correctly. If the alarm persists=> Step7.
Collect related information and contact technical support engineers.