Technical Support
Technical Support Website
Refer to technical documents at either of the following technical support websites:
Self-Service Platform and Community
Learn more about servers and communicate with experts at:
- Huawei Server Information Service Platform for server product documentation
- Huawei Enterprise iKnow for Q&A about products
- Huawei Enterprise Support Community (Servers) for learning and discussion
Bulletins
For notices about product life cycles, warnings, and updates, visit Support > Bulletins > Product Bulletins.
Cases
To obtain case studies about servers, visit Computing Product Case Library.
Huawei Technical Support
If a fault persists after taking the above measures, contact technical support at your local Huawei office. If a local Huawei office is not available, contact Huawei technical support as follows:
- Contact the Huawei customer service center.
- Enterprise customers in China can contact Huawei in the following ways:
- Customer service hotline: 400-822-9999
- Email: support_e@huawei.com
- Enterprise customers outside China can obtain the customer service information from Global Service Hotline.
- Carrier customers in China can contact Huawei by using either of the following methods:
- Hotline: 400-830-2118
- Email: support@huawei.com
- Carrier customers outside China can obtain the customer service information from Global Service Hotline.
- Enterprise customers in China can contact Huawei in the following ways:
- Contact the technical support personnel of the local Huawei office.