Technical Support
Huawei provides timely and efficient technical support through local branch offices, secondary technical support system, telephone technical support, remote technical support, and onsite technical support.
Technical Support Website
Refer to technical documents at either of the following technical support websites:
Self-Service Platform and Community
Learn more about servers and communicate with experts at:
- Huawei Server Information Service Platform for server product documentation
- Huawei Enterprise iKnow for Q&A about products
- Huawei Enterprise Support Community (Servers) for learning and discussion
News
For notices about product life cycles, warnings, and updates, visit Support > Bulletins > Product Bulletins.
Cases
To obtain case studies about servers, visit Computing Product Case Library.
Contact Huawei
Huawei provides comprehensive technical support and services. To obtain assistance, contact Huawei technical support as follows:
- Contact Huawei customer service center.
Enterprise customers in China:
- Hotline: 400-822-9999
- Email: support_e@huawei.com
Enterprise customers outside China can obtain the customer service information from Global Service Hotline.
Carrier customers in China:
- Hotline: 400-830-2118
- Email: support@huawei.com
Carrier customers outside China can obtain the customer service information from Global Service Hotline.
- Contact the technical support personnel of the local Huawei office.
