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An Error Occurred During Driver Installation or Service Startup
This section applies only to NPU 20.0.X and NPU 20.1.X.
You can check the NPU version from the driver package name. For example, if the driver package name is A300-3000-NPU_Driver-20.0.0-ARM64-Ubuntu18.04.run, the NPU version is 20.0.0.
Symptom 1
During driver installation or uninstallation, the error message "do not have permission, please use cmd (lsattr /etc/sudoers) to check permission!" is displayed, as shown in Figure 9-12.
Symptom 2
During the service startup, an error is reported in the /var/log/ascend_seclog/ascend_run_servers.log file, as shown in Figure 9-13.
Possible Causes
The /etc/sudoers file is locked. Run the lsattr /etc/sudoers command to check the permission.
If the following information is displayed, the file is locked:
