Rate and give feedback:
Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document.
Note: Even the most advanced machine translation cannot match the quality of professional translators.
Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Failed to Start the Device Due to Reset or Power-off
Symptom 1
During the software package installation or upgrade, the device is reset or powered off. As a result, the firmware is damaged and the device cannot be started properly.
Solution 1
- Run the reboot command for three consecutive times at an interval of more than 10 seconds to reset the device.
- If the device still fails to boot, power off and reboot the device.
Symptom 2
During the software package installation or upgrade, the host is reset or powered off. As a result, the upgrade fails or the device cannot be started properly.
Solution 2
- If the device can be booted properly, upgrade the software package again.
- If the device fails to be start, resolve the problem by following the procedure described in Solution 1.