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What Do I Do When eSight Installation, Upgrade, or Startup Fails Due to Port Detection Failures
Question
During eSight installation, upgrade, or startup, a message is displayed indicating that the port detection fails. As a result, the installation, upgrade, or startup fails.
Answer
During eSight installation, upgrade, or startup, several operating system ports are used. Ensure that these ports are idle. Otherwise, the installation, upgrade, or startup will fail.
For details about the plans and usage of eSight ports, see the eSight Communication Matrix.
Perform the following operations to release ports:
- Run the following command in the CLE to check the ID of the process that occupies port 21:
netstat -anp|grep :21
The following information is displayed:
324 indicates the ID of the process that occupies port 21.
- Run the following command to stop the process:
kill -9 324
- Install, upgrade, or start eSight again.
