Wireless User Statistics

Procedure

• View the user list.
  1. Choose Monitoring > User > Wireless User Statistics. The Wireless User Statistics page is displayed.

     
     
     

  2. Click Wireless User Performance Distribution, User Experience, and STA Type Statistics. The user information is displayed.

     STA Type Statistics is not supported when the device works in NETCONF mode.

  3. Click ALL, 5G, and 2.4G. The user information of the corresponding channel is displayed.
  4. Click All to display all items. Click Custom to customize items to be displayed.
     Table 4-2 Statistics in the user list

     Parameter	Description
     User Name	Name of the user.
     MAC Address	MAC address of the STA.
     AP ID	ID of the AP that a STA associates with.
     AP Name	Name of the AP that a STA associates with.
     AP Group	AP group of the AP that a STA associates with.
     IPv4 Address	IPv4 address of the STA.
     IPv6 Address	IPv6 address of the STA.
     Frequency Band	Frequency band type used by the STA to access the wireless network.
     Supported Band	Supported Band of the STA.
     PHY Mode	PHY mode of the STA.
     STA Type	Type of the STA.
     MU-MIMO	MU-MIMO of the STA.
     Negotiated Rate (Mbps)	Negotiated rate of the STA when it goes online on an AP.
     RSSI (dBm)	Strength of RF signals received by the STA.
     SNR (dB)	SNR of the STA.
     Channel	Channel used by the STA.
     Channel Usage	Channel usage of the STA.
     SSID	SSID that the STA associates with.
     Authentication Mode	Authentication mode used by the STA to go online.
     VLAN	VLAN for data services of the STA.
     Online Duration	Online duration of the STA.
     Air Interface Delay(ms)	Air interface delay of the STA.
     Access Success Ratio	Access success ratio of the STA.
     Access Delay (ms)	Access delay of the STA.
     Offline Delay State	Offline delay state of the STA.
     Throughput (Mbps)	Valid downlink and uplink throughput of the STA.
     Frame Quantity	Number of uplink and downlink frames transmitted by the STA.
     IPv4 Frame Quantity	Number of IPv4 uplink and downlink frames transmitted by the STA.
     IPv6 Frame Quantity	Number of IPv6 uplink and downlink frames transmitted by the STA.
     Downlink Retransmission Ratio	Retransmission ratio of service data of the STA.
     Downlink Packet Loss Ratio	Packet loss ratio of service data of the STA.

  5. Search for a user.
     • In Wireless User Performance Distribution, select specific users based on the downlink negotiation rate, SNR, packet loss ratio, air interface delay.
     • In User Experience, select specific users based on the four dimensions of user access experience.
     • In STA Type Statistics, select users based on the terminal type.

  • You can move the cursor to Channel Usage to view details about channel usage of the user, including the transmitting time ratio, receiving time ratio, interference ratio, and idle rate of the channel.
  • You can click a value of User Name, AP Name, Frequency Band, or SSID to view the details.
  • You can click the rightward arrow on the left of the list to view the following recent information about the user: SNR, downlink negotiation rate, channel usage, valid downlink and uplink throughput, retransmission ratio, and packet loss ratio graph.

• Intelligently diagnose STA access faults.

  Select a user in Wireless User List and click Intelligent Diagnosis to diagnose login failures, disconnection, and slow service rate or unavailable service transmission. The web platform will provide handling suggestions. For details, see Intelligent Diagnosis.

• Query the application statistics.

  Select a user in Wireless User List and click Application Statistics to query its application statistics.

• Query the roaming track of a STA.

  Select a STA in Wireless User List and click Roaming Track to query its roaming track.

• Query login failure records.

  Click Login Failure Record to view all login failure records on the AC and identify fault causes.

• Query user logout records.

  Click Logout Record to view all logout records on the AC and identify fault causes.

• Force a STA to go offline.

  Select a STA in Wireless User List and click Forcible Logout to force the STA to go offline.

• Export user information.

  Click Export Info in Wireless User List to export user information in .csv file.