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S7700 V200R019C10 Log Reference

This document provides the explanations, causes, and recommended actions of logs on the product.

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ISSU

ISSU

ISSU/4/ABORT_COM_PROMPT

Message

ISSU/4/ABORT_COM_PROMPT:When deciding whether to set the LPU in slot [slot-id] to common-reboot mode, the user chose [result].

Description

The user set the ISSU mode of an ISSU-supportive interface to common restart mode.

Parameters

Parameter Name Parameter Meaning
[slot-id] indicates the slot number.
[result] Indicates the user's choices. The details are as follows:
  • Y
  • N

Possible Causes

The user set the ISSU mode of an ISSU-supportive interface to common restart mode.

Procedure

  • This log message is informational only, and no action is required.

ISSU/6/ABORT_PROMPT

Message

ISSU/6/ABORT_PROMPT:When determining whether to abort the ISSU upgrade through the issu abort command, the user chose [result].

Description

The user input the issu abort command before the switchover of control planes. The system displayed a message to ask whether to continue.

Parameters

Parameter Name Parameter Meaning

[result]

Indicates the user's choices. The details are as follows:

  • Y
  • N

Possible Causes

The user input the issu abort command before the switchover of control planes.

Procedure

  1. This log message is informational only, and no action is required.

ISSU/3/ABT_CHK_BEGFAIL

Message

ISSU/3/ABT_CHK_BEGFAIL:Failed to start the ISSU check phase.

Description

Failed to start the ISSU check.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

Failed to start the ISSU check.

Procedure

  1. Collect log information and configuration information, and then contact technical support personnel.

ISSU/3/ABT_CHK_COMPATBGFAIL

Message

ISSU/3/ABT_CHK_COMPATBGFAIL:Failed to begin checking compatibility in the ISSU check phase.

Description

Failed to start checking compatibility in the ISSU check phase.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

Failed to start checking compatibility in the ISSU check phase.

Procedure

  1. Collect log information and configuration information, and then contact technical support personnel.

ISSU/3/ABT_CHK_COMPCMPFAIL

Message

ISSU/3/ABT_CHK_COMPCMPFAIL:Failed to compare the compatibility ID in the ISSU check phase.

Description

Failed to compare the compatibility ID in the ISSU check phase.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

Failed to compare the compatibility ID in the ISSU check phase.

Procedure

  1. Collect log information and configuration information, and then contact technical support personnel.

ISSU/3/ABT_CHK_ENDFAIL

Message

ISSU/3/ABT_CHK_ENDFAIL:Failed to finish the ISSU check phase.

Description

Failed to finish the ISSU check.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

Failed to finish the ISSU check.

Procedure

  1. Run the display issu check-result command to view the result of the ISSU check.

ISSU/3/ABT_CHK_HARDWAREFAIL

Message

ISSU/3/ABT_CHK_HARDWAREFAIL:Failed to check the hardware compatibility in the ISSU check phase.

Description

Failed to check resources in the ISSU check phase.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

Failed to check resources in the ISSU check phase.

Procedure

  1. Collect log information and configuration information, and then contact technical support personnel.

ISSU/3/ABT_CHK_LOADBINFAIL

Message

ISSU/3/ABT_CHK_LOADBINFAIL:ISSU Failed in the load bin phase.

Description

Failed to load the bin file in the ISSU check phase.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

Failed to load the bin file in the ISSU check phase.

Procedure

  1. After the ISSU rollback is complete, perform a check again. Especially, check whether the system software package is correct.

ISSU/3/ABT_CHK_REBOOTFAIL

Message

ISSU/3/ABT_CHK_REBOOTFAIL:Failed to reboot slave board in the ISSU check phase.

Description

Failed to restart the SMB in the ISSU check phase.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

Failed to restart the SMB in the ISSU check phase.

Procedure

  1. Collect log information and configuration information, and then contact technical support personnel.

ISSU/3/ABT_CHK_SAVEFILEFAIL

Message

ISSU/3/ABT_CHK_SAVEFILEFAIL:Failed to save configuration files in the ISSU check phase.

Description

Failed to save temporary configuration files in the ISSU check phase.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

Failed to save temporary configuration files in the ISSU check phase.

Procedure

  1. Check whether the remaining space of the CF card is sufficient.

ISSU/3/ABT_CHK_SOFTWAREFAIL

Message

ISSU/3/ABT_CHK_SOFTWAREFAIL:Failed to check software compatibility in the ISSU check phase.

Description

Failed to check compatibility in the ISSU check phase.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

Failed to check compatibility in the ISSU check phase.

Procedure

  1. Collect log information and configuration information, and then contact technical support personnel.

ISSU/3/ABT_CHK_SPECFAIL

Message

ISSU/3/ABT_CHK_SPECFAIL:Failed to check specification in the ISSU check phase.

Description

Failed to start checking specifications in the ISSU check phase.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

Failed to start checking specifications in the ISSU check phase.

Procedure

  1. Collect log information and configuration information, and then contact technical support personnel.

ISSU/3/ABT_FSM_BAK1FAIL

Message

ISSU/3/ABT_FSM_BAK1FAIL:The batch backup in phase 1 failed, the system will roll back.

Description

The batch backup in phase 1 failed due to a severe error and thus the system was to roll back immediately.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

The batch backup in phase 1 failed due to a severe error and thus the system must roll back immediately.

Procedure

  • Collect log information and configuration information, and then contact technical support personnel.

ISSU/3/ABT_FSM_BAK2FAIL

Message

ISSU/3/ABT_FSM_BAK2FAIL:The batch backup in phase 2 failed, the system will roll back.

Description

The batch backup in phase 2 failed due to a severe error and thus the system was to roll back immediately.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

The batch backup in phase 2 failed due to a severe error and thus the system must roll back immediately.

Procedure

  • Collect log information and configuration information, and then contact technical support personnel.

ISSU/3/ABT_FSM_BAK3FAIL

Message

ISSU/3/ABT_FSM_BAK3FAIL:The batch backup in phase 3 failed, and the system will roll back.

Description

The batch backup in phase 3 failed due to a severe error and thus the system was to roll back immediately.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

The batch backup in phase 3 failed due to a severe error and thus the system must roll back immediately.

Procedure

  • Collect log information and configuration information, and then contact technical support personnel.

ISSU/3/ABT_FSM_SMTHFAIL

Message

ISSU/3/ABT_FSM_SMTHFAIL:The smoothing failed, and the system will roll back.

Description

Smoothing failed due to a severe error and thus the system was to roll back immediately.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

Smoothing failed due to a severe error and thus the system must roll back immediately.

Procedure

  • Collect log information and configuration information, and then contact technical support personnel.

ISSU/3/ABT_FSM_SMTHOVERFAIL

Message

ISSU/3/ABT_FSM_SMTHOVERFAIL:Failed to notify the smoothing over of the module, and the system will roll back.

Description

Failed to notify the module of smoothing completion due to a severe error. Thus, the system was to roll back immediately.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

Failed to notify the module of smoothing completion due to a severe error. Thus, the system must roll back immediately.

Procedure

  • Collect log information and configuration information, and then contact technical support personnel.

ISSU/3/ABT_FSMSMALLOVERFAIL

Message

ISSU/3/ABT_FSMSMALLOVERFAIL:The smooth-all-over failed, and the system will roll back.

Description

Failed to finish the smoothing phase due to a severe error. Thus, the system was to roll back immediately.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

Failed to finish the smoothing phase due to a severe error. Thus, the system must roll back immediately.

Procedure

  • Collect log information and configuration information, and then contact technical support personnel.

ISSU/3/ABT_FSMSTATEABNORMAL

Message

ISSU/3/ABT_FSMSTATEABNORMAL:The FSM state was abnormal, and the system will roll back.

Description

The state machine was faulty and thus the system was to roll back.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

The state machine was faulty and thus the system was to roll back.

Procedure

  • Collect log information and configuration information, and then contact technical support personnel.

ISSU/3/ABT_SERVICEERR

Message

ISSU/3/ABT_SERVICEERR: Faults occurred in service modules. The fault level is "Affect ISSU Upgrade". The system will roll back immediately. (SubPhase=[ULONG])

Description

An error that affected ISSU occurred on a service module. Thus, the system was to roll back.

Parameters

Parameter Name Parameter Meaning

SubPhase

sub-phase.

Possible Causes

An error that affected ISSU occurred on a service module. Thus, the system was to roll back.

Procedure

  1. Collect log information and configuration information, and then contact technical support personnel.

ISSU/3/ABT_START_CFGRCVFAIL

Message

ISSU/3/ABT_START_CFGRCVFAIL:Failed to recovery the slave board configuration. The system will roll back immediately.

Description

Failed to restore configurations on the SMB. Thus, the system was to roll back immediately.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

Restoring backup configurations failed, causing the system to roll back immediately.

Procedure

  1. Collect log information and configuration information, and then contact technical support personnel.

ISSU/3/ABT_STARTBAKPREFAIL

Message

ISSU/3/ABT_STARTBAKPREFAIL:Failed to prepare for batch backup. The system will roll back immediately.

Description

Failed for prepare for batch backup. Thus, the system was to roll back immediately.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

Preparing for batch backup failed, causing the system to roll back immediately.

Procedure

  1. Collect log information and configuration information, and then contact technical support personnel.

ISSU/3/ABT_STARTCOPYCFGFAIL

Message

ISSU/3/ABT_STARTCOPYCFGFAIL:Failed to copy configuration files. The system will roll back immediately.

Description

Failed to copy configuration files. Thus, the system was to roll back immediately.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

Copying configuration files failed, causing the system to roll back immediately.

Procedure

  1. Collect log information and configuration information, and then contact technical support personnel.

ISSU/3/ABT_STARTRESPREFAIL

Message

ISSU/3/ABT_STARTRESPREFAIL:Failed to prepare resources. The system will roll back immediately.

Description

Failed to prepare resources. Thus, the system was to roll back immediately.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

Preparing resources failed, causing the system to roll back immediately.

Procedure

  1. Collect log information and configuration information, and then contact technical support personnel.

ISSU/3/ABT_SWITCH_AGEFAIL

Message

ISSU/3/ABT_SWITCH_AGEFAIL:Aging failed in the ISSU switch phase.

Description

Failed to age in the ISSU switch phase.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

Failed to age in the ISSU switch phase. Thus, the system rolled back.

Procedure

  • Collect log information and configuration information, and then contact technical support personnel.

ISSU/3/ABT_SWITCH_PREPFAIL

Message

ISSU/3/ABT_SWITCH_PREPFAIL:Preparation failed in the ISSU switch phase.

Description

Failed to prepare for the ISSU switch phase.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

Failed to prepare for the ISSU switch phase. Thus, the system rolled back.

Procedure

  • Collect log information and configuration information, and then contact technical support personnel.

ISSU/3/ABT_SWITCHCHECKFAIL

Message

ISSU/3/ABT_SWITCHCHECKFAIL:Failed to check in ISSU switch phase.

Description

Failed to check in the ISSU switch phase.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

Failed to check in the ISSU switch phase.

Procedure

  • This log message is informational only, and no action is required.

ISSU/6/BEGIN_OR_END

Message

ISSU/6/BEGIN_OR_END:The process of ISSU upgrade [process].

Description

The ISSU process began or ended.

Parameters

Parameter Name Parameter Meaning

[process]

Indicates the process. The details are as follows:

1. began.

2. finished.

Possible Causes

The ISSU process began or ended.

Procedure

  1. The log is informational only, and no action is required.

ISSU/4/CHECK_CANCEL

Message

ISSU/4/CHECK_CANCEL:The ISSU is canceled and the system will exit from ISSU.

Description

The user chose to abort ISSU before the SMB was restarted. Then, the system exited from ISSU.

Parameters

Parameter Name Parameter Meaning

None

None

Possible Causes

The user chose to abort ISSU before the SMB was restarted.

Procedure

  1. This log message is informational only, and no action is required.

ISSU/6/CHECK_COMP_FAIL

Message

ISSU/6/CHECK_COMP_FAIL:The slave board will reboot to examine the software compatibility. When the system displayed a message to ask whether to continue, the user chose [result].

Description

According to the resource check, all boards supported ISSU. Or when the SMB was to restart for the compatibility check, the system displayed a message to ask whether to continue ISSU.

Parameters

Parameter Name Parameter Meaning

[result]

Indicates the user's choices. The details are as follows:

1. Y

2. N

Possible Causes

The ISSU check began.

Procedure

  • The log is informational only, and no action is required.

ISSU/6/CHECK_COMPATIBILITY

Message

ISSU/6/CHECK_COMPATIBILITY:The system is checking the software compatibility.

Description

The system was checking compatibility.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

The system began checking compatibility.

Procedure

  • The log is informational only, and no action is required.

ISSU/6/CHECK_COMPATIBLECMP

Message

ISSU/6/CHECK_COMPATIBLECMP:The system is comparing compatibility ID.

Description

The system was checking the compatibility ID.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

The user chose to continue the ISSU check.

Procedure

  • The log is informational only, and no action is required.

ISSU/5/CHECK_END

Message

ISSU/5/CHECK_END:The ISSU check finished.

Description

The ISSU check ended.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

The ISSU check ended.

Procedure

  • The log is informational only, and no action is required.

ISSU/6/CHECK_RESOURCE

Message

ISSU/6/CHECK_RESOURCE:The system is checking the hardware compatibility.

Description

The system was checking resources.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

The user chose to continue the ISSU check.

Procedure

  • The log is informational only, and no action is required.

ISSU/5/CHECK_RVERSIONG_INFO

Message

ISSU/5/CHECK_RVERSIONG_INFO:The R versions of the new version and the old are different. The system supports the lossy ISSU upgrade only.

Description

The system checked compatibility. As a result, R versions of the new version and the old version were inconsistent.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

R versions were inconsistent.

Procedure

  1. The log is informational only, and no action is required. The system performs lossy ISSU.

ISSU/6/CHECK_SLAVE_RESTART

Message

ISSU/6/CHECK_SLAVE_RESTART:The slave MPU is restarting in version [STRING].

Description

Before the SMB was restarted, the system prompted the user to choose the version to restart the SMB.

Parameters

Parameter Name Parameter Meaning
[STRING] Indicates the version number for the upgrade.

Possible Causes

The user chose to check compatibility and the SMB was to restart.

Procedure

  1. The log is informational only, and no action is required.

ISSU/5/CHECK_SAVEFILE

Message

ISSU/5/CHECK_SAVEFILE:The slave board will reboot to save configuration file. When the system displayed a message to ask whether to continue, the user chose [result].

Description

The SMB was to restart and generate a temporary configuration file. The system displayed a message to ask whether to continue ISSU.

Parameters

Parameter Name Parameter Meaning

[result]

Indicates the user's choices. The details are as follows:

1. Y

2. N

Possible Causes

The user chose Y and the SMB was to restart.

Procedure

  1. The log is informational only, and no action is required.

ISSU/6/CHECK_SPEC

Message

ISSU/6/CHECK_SPEC:The system is checking the specification.

Description

The system was checking specifications.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

The system began checking specifications.

Procedure

  1. The log is informational only, and no action is required.

ISSU/6/CHECK_TIMER_PROMPT

Message

ISSU/6/CHECK_TIMER_PROMPT:The value of the ISSU rollback timer is [minute] minutes.

Description

The system displayed the length of the ISSU rollback timer and displayed a message to ask whether to continue ISSU.

Parameters

Parameter Name Parameter Meaning

[minute]

Indicates the length of the ISSU rollback timer, in minutes.

Possible Causes

ISSU began the upgrade check.

Procedure

  1. The log is informational only, and no action is required.

ISSU/6/CONFIRM_REBOOT

Message

ISSU/6/CONFIRM_REBOOT:The process of ISSU upgrade succeeded, and the slave board will reboot in the new version.

Description

After the issu confirm command was run, the AMB/SMB switchover was complete. ISSU was successful. Then, the system prompted that the SMB was to restart based on the new version.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

After the issu confirm command was run, the AMB/SMB switchover was complete.

Procedure

  1. The log is informational only, and no action is required.

ISSU/3/FSM_SETFASTREBOOOT

Message

ISSU/3/FSM_SETFASTREBOOOT:The upgrade mode of slot [slot-id] was set to fast reboot because [reason].

Description

The interface board was set to common restart mode due to failure in reporting the smoothing state.

Parameters

Parameter Name Parameter Meaning
[slot-id] Indicates the slot ID.
[reason]

Indicates the causes. The details are as follows:

1. it failed to notify the smooth message.

2. it failed to notify the smooth-all-over message.

Possible Causes

The interface board was set to common restart mode due to failure in reporting the smoothing state.

Procedure

  1. Set the interface board to common restart mode.

ISSU/6/START_BEGIN

Message

ISSU/6/START_BEGIN:The system started [mode] ISSU upgrade.

Description

After the user chose the lossy or lossless ISSU mode, the system began ISSU.

Parameters

Parameter Name Parameter Meaning
[mode] Indicates the ISSU mode. The details are as follows:

1. Lossless

2. Lossy

Possible Causes

After the issu start command was run, the user chose to continue ISSU in lossy or lossless mode.

Procedure

  1. The log is informational only, and no action is required.

ISSU/6/START_PROMPT

Message

ISSU/6/START_PROMPT:ISSU will start in [mode] mode. When the system displayed a message to indicate whether to continue, the user chose [result].

Description

The system prompted the user to choose the mode to start ISSU and then displayed a message to ask whether to continue ISSU.

Parameters

Parameter Name Parameter Meaning

[mode]

Indicates the ISSU mode. The details are as follows:

1. Lossless

2. Lossy

[result]

Indicates the user's choices. The details are as follows:

1. Y

2. N

Possible Causes

The issu start was run.

Procedure

  1. The log is informational only, and no action is required.

ISSU/6/START_REALTIME

Message

ISSU/6/START_REALTIME:The system is in the real-time backup phase.

Description

After the batch backup in phase 3 on the AMB was complete, the system was in real-time backup phase.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

After the batch backup in phase 3 on the AMB was complete, the system was in real-time backup phase.

Procedure

  • The log is informational only, and no action is required.

ISSU/6/SWITCH_BEGIN

Message

ISSU/6/SWITCH_BEGIN:The system is performing ISSU switchover on the control plane and forwarding plane.

Description

After the issu switchover command was run, the system began switching the control planes and the forwarding planes.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

After the issu switchover command was run, the system began switching the control planes and the forwarding planes.

Procedure

  1. The log is informational only, and no action is required.

ISSU/6/SWITCH_END

Message

ISSU/6/SWITCH_END:The system finished the plane switchover of ISSU.

Description

After the issu switchover command was run, the AMB/SMB switchover was complete.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

After the issu switchover command was run, the AMB/SMB switchover was complete.

Procedure

  1. The log is informational only, and no action is required.

ISSU/6/SWITCH_LPU_SUCCEED

Message

ISSU/6/SWITCH_LPU_SUCCEED:The forwarding plane switchover of ISSU succeeded on the interface board [slot-id].

Description

After the issu switchover command was run, the forwarding planes on the interface board were successfully switched.

Parameters

Parameter Name Parameter Meaning
[slot-id] Indicates the ID of a slot.

Possible Causes

After the issu switchover command was run, the forwarding planes on the interface board were successfully switched.

Procedure

  1. The log is informational only, and no action is required.

ISSU/6/SWITCH_LPUREBOOT

Message

ISSU/6/SWITCH_LPUREBOOT:The interface board [slot-id] is restarted in common-reboot mode.

Description

The interface board was restarted in common restart mode.

Parameters

Parameter Name Parameter Meaning
[slot-id] Indicates the ID of a slot.

Possible Causes

The interface board was set in common restart mode in a preceding phase.

Procedure

  1. The log is informational only, and no action is required.

ISSU/6/SWITCH_SMOOTH_BEGIN

Message

ISSU/6/SWITCH_SMOOTH_BEGIN:Data smoothing started.

Description

Data smoothing began.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

Data smoothing began.

Procedure

  • The log message is informational only, and no action is required.

ISSU/3/SWITCH_SMOOTH_FAIL

Message

ISSU/3/SWITCH_SMOOTH_FAIL:Data smoothing failed.

Description

Data smoothing failed.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

Data smoothing failed.

Procedure

  • This log message is informational only, and no action is required.

ISSU/6/SWITCH_SMOOTH_SUC

Message

ISSU/6/SWITCH_SMOOTH_SUC:Data smoothing succeeded.

Description

Data smoothing succeeded.

Parameters

Parameter Name Parameter Meaning
None None

Possible Causes

Data smoothing succeeded.

Procedure

  • The log message is informational only, and no action is required.
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Updated: 2021-11-11

Document ID: EDOC1100126883

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