Rate and give feedback:
Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document.
Note: Even the most advanced machine translation cannot match the quality of professional translators.
Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
CFGMGR/4/IPG_CHANNELDOWN
Message
CFGMGR/4/IPG_CHANNELDOWN: Communication with the IP-GROUP server is down. ( IP:[ip-address] )
Possible Causes
- The route between the device and the IP-GROUP server is unreachable.
- The IP-GROUP server port number configured on the device is different from that of the IP-GROUP server.
Procedure
- Run the ping command to check whether the route between the device and the IP-GROUP server is reachable.
- If the route is unreachable, ensure that the route and interface IP address are correctly configured.
- If the route is reachable, go to step 2.
- Check whether the IP-GROUP server port number configured by the ip-group service ip-address command is the same as that of the IP-GROUP server.
- If not, run the ip-group service ip-address command in the system view to correct the port number.
- If so, go to step 3.
- Collect log and configuration information, and contact technical support personnel. You can collect diagnostic information using the display diagnostic-information command.