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S1700, S2720, S5700, and S6700 V200R019C10 Alarm Handling

This document provides the explanations, causes, and recommended actions of alarms on the product.

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PoE

PoE

POE_1.3.6.1.4.1.2011.5.25.195.40.32 hwPoeCardAbsent

Description

POE/3/CARDABSENT: OID [oid] PoE card is absent. (SlotID=[INTEGER], CardID=[INTEGER])

The PoE card is not properly installed.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.195.40.32 Minor equipmentAlarm(5)

Parameters

Name Meaning
oid Indicates the MIB object ID of the alarm.
SlotID Indicates a slot ID.
CardID Indicates a card ID.

Impact on the System

Services related to the PoE card will be affected.

Possible Causes

The PoE card is not properly installed.

Procedure

  1. Check whether the PoE card needs to be properly installed.

    • If not, no action is required and the alarm handling ends.
    • If so, go to step 2.

  2. Install the PoE card, restart the device, and then check whether the alarm persists.

    • If not, the alarm handling ends.
    • If so, collect alarm information and configuration information, and then contact technical support personnel.

POE_1.3.6.1.4.1.2011.5.25.195.40.2 hwPoePowerOff

Description

POE/4/POWEROFF: OID [oid] PD powered off. (IfIndex=[INTEGER], Interface="[OCTET]")

The PD connected to the interface is powered off.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.195.40.2 Warning communicationsAlarm(2)

Parameters

Name Meaning
oid Indicates the MIB object ID of the alarm.
IfIndex Indicates the interface index.
Interface Indicates the interface name.

Impact on the System

The PD connected to the interface is powered off and cannot work normally.

Possible Causes

1. The PD is removed.

2. The PD is faulty.

3. When the power is insufficient, the interface with a higher priority preempts the power.

4. The interface to which the PD connects is automatically powered off in the power-off time range.

5. The PD is powered off because of overcurrent protection.

Procedure

  1. Check whether the PD is removed.

    If so, go to step 2.

    If not, go to step 4.

  2. Check whether the PD is removed because of a normal operation.

    If so, the alarm handling ends.

    If not, go to step 3.

  3. Install the PD to check whether it is powered on.

    If so, the alarm handling ends.

    If not, go to step 4.

  4. Run the display poe power-state interface-type interface-number command to check whether the maximum output power of the interface is sufficient.

    If so, go to step 5.

    If not, connect the PD to another interface or PoE device.

  5. Run the display poe power-state interface-type interface-number command to check whether the power supply priority of the interface is low.

    If so, go to step 6.

    If not, go to step 8.

  6. Check whether the power supply priority of the interface needs to be reconfigured.

    If so, go to step 6.

    If not, go to step 7.

  7. Run the poe priority command to configure the power supply priority of the interface. Then check whether the PD is powered on.

    If so, the alarm handling ends.

    If not, go to step 8.

  8. Run the display poe power-state interface-type interface-number command to check whether the interface is in the power-off time range.

    If so, the alarm handling ends.

    If not, go to step 9.

  9. Check whether the PD is faulty.

    If so, replace it.

    If not, collect alarm information and configuration information, and then contact technical support personnel.

Related Information

POE_1.3.6.1.4.1.2011.5.25.195.40.3_hwPoePowerOn

POE_1.3.6.1.4.1.2011.5.25.195.40.3 hwPoePowerOn

Description

POE/4/POWERON: OID [oid] PD powered on. (IfIndex=[INTEGER], Interface="[OCTET]")

The interface meets the following power supply conditions:

1. The power is sufficient.

2. The PD is identified by the system.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.195.40.3 Warning communicationsAlarm(2)

Parameters

Name Meaning
oid Indicates the MIB object ID of the alarm.
IfIndex Indicates the interface index.
Interface Indicates the interface name.

Impact on the System

Services are not affected.

Possible Causes

The alarm recovery message is generated after power-off.

Procedure

  1. This alarm indicates that a fault is rectified, and no action is required.

Related Information

POE_1.3.6.1.4.1.2011.5.25.195.40.2_hwPoePowerOff

POE_1.3.6.1.4.1.2011.5.25.195.40.8 hwPoePdConnected

Description

POE/4/PDCONNECT: OID [oid] PD connected. (IfIndex=[INTEGER], Interface="[OCTET]")

The PD is connected to an interface.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.195.40.8 Warning communicationsAlarm(2)

Parameters

Name Meaning
oid Indicates the MIB object ID of the alarm.
IfIndex Indicates the interface index.
Interface Indicates the interface name.

Impact on the System

Services are not affected.

Possible Causes

The system detects a valid PD.

Procedure

  1. A new PD is added. This alarm is informational and no action is required.

Related Information

POE_1.3.6.1.4.1.2011.5.25.195.40.9_hwPoePdDisconnected

POE_1.3.6.1.4.1.2011.5.25.195.40.9 hwPoePdDisconnected

Description

POE/4/PDDISCONNECT: OID [oid] PD disconnected. (IfIndex=[INTEGER], Interface="[OCTET]")

The PD is disconnected from an interface.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.195.40.9 Warning communicationsAlarm(2)

Parameters

Name Meaning
oid Indicates the MIB object ID of the alarm.
IfIndex Indicates the interface index.
Interface Indicates the interface name.

Impact on the System

The PD is unavailable and services are not affected.

Possible Causes

A valid PD is removed.

Procedure

  1. Check whether the PD needs to be removed.

    If so, the alarm handling ends.

    If not, reinstall the PD.

Related Information

POE_1.3.6.1.4.1.2011.5.25.195.40.8_hwPoePdConnected

POE_1.3.6.1.4.1.2011.5.25.195.40.10 hwPoePdClassInvalid

Description

POE/4/PDINVALIDCLASS: OID [oid] PD of an invalid class and power denied. (IfIndex=[INTEGER], Interface="[OCTET]")

The system detects that the PD class is invalid.

Attribute

Alarm ID Alarm Severity Alarm Type

1.3.6.1.4.1.2011.5.25.195.40.10

Warning

communicationsAlarm(2)

Parameters

Name Meaning

oid

Indicates the MIB object ID of the alarm.

IfIndex

Indicates the interface index.

Interface

Indicates the interface name.

Impact on the System

Services are not affected.

Possible Causes

Cause 1:

The PD may not comply with standards, whereas the switch supports 802.3af and 802.3at. In this case, the PD class cannot be identified by the switch.

Cause 2:

The PD hardware is faulty.

Cause 3:

The PoE chip of the device is faulty.

Procedure

  1. Run the poe legacy enable command on the interface to enable compatibility detection and then check whether the alarm is cleared.

    If so, the alarm handling ends.

    If not, go to step 2.

  2. Replace the PD with a standard PD and then check whether the alarm is cleared.

    If so, the alarm handling ends.

    If not, collect alarm information and configuration information, and then contact technical support personnel.

Related Information

None

POE_1.3.6.1.4.1.2011.5.25.195.40.11 hwPoePdClassOvercurrent

Description

POE/4/PDCLASSOVERCURRENT: OID [oid] has detected a classfication overcurrent PD and power denied. (IfIndex=[INTEGER], Interface="[OCTET]")

The system detects that overcurrent occurs during PD classification.

Attribute

Alarm ID Alarm Severity Alarm Type

1.3.6.1.4.1.2011.5.25.195.40.11

Warning

communicationsAlarm(2)

Parameters

Name Meaning

oid

Indicates the MIB object ID of the alarm.

IfIndex

Indicates the interface index.

Interface

Indicates the interface name.

Impact on the System

Services are not affected.

Possible Causes

The PD does not comply with standards.

Procedure

  1. Run the poe high-inrush enable slot slot-id command in the system view to allow high inrush current during power-on and then check whether the alarm is cleared.

    If so, the alarm handling ends.

    If not, go to step 2.

  2. Replace the PD with a standard PD and then check whether the alarm is cleared.

    If so, the alarm handling ends.

    If not, collect alarm information and configuration information, and then contact technical support personnel.

Related Information

None

POE_1.3.6.1.4.1.2011.5.25.195.40.16 hwPoePdPriorityDifferent

Description

POE/4/PDPRIDIFF: OID [oid] priority inconsistent. (IfIndex=[INTEGER], Interface="[OCTET]", PortPriority=[INTEGER], PDPriority=[INTEGER])

The interface priority is different from the PD priority.

Attribute

Alarm ID Alarm Severity Alarm Type

1.3.6.1.4.1.2011.5.25.195.40.16

Warning

qualityOfServiceAlarm(3)

Parameters

Name Meaning

oid

Indicates the MIB object ID of the alarm.

IfIndex

Indicates the interface index.

Interface

Indicates the interface name.

PortPriority

Indicates the interface priority.

  • 1: critical
  • 2: high
  • 3: low

PDPriority

Indicates the PD priority.

  • 1: critical
  • 2: high
  • 3: low

Impact on the System

Services are not affected.

Possible Causes

The interface priority is low, whereas the PD priority is high.

Procedure

  1. Run the poe priority command to change the interface priority to be higher than the PD priority.

Related Information

None

POE_1.3.6.1.4.1.2011.5.25.195.40.17 hwPoePowerOverUtilizationThreshold

Description

POE/4/PWRUTITHRESH: OID [oid] PSE is overdrawing power. (SlotID=[I NTEGER], ConsumingPower=[INTEGER], PowerThreshold=[INTEGER])

The total PoE power consumption is greater than or equal to the alarm threshold.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.195.40.17 Warning communicationsAlarm(2)

Parameters

Name Meaning
oid Indicates the MIB object ID of the alarm.
SlotID Indicates the ID of the slot where the alarm is generated.
ConsumingPower Indicates the current power consumption.
PowerThreshold Indicates the power threshold.

Impact on the System

If the alarm persists, all the PDs may be powered off because of insufficient power supply.

Possible Causes

The total power consumption of all the PDs is greater than or equal to the alarm threshold.

Procedure

  1. Check whether the power consumption of the PDs is within the accepted range.
    • If so, go to step 2.
    • If not, go to step 3.
  2. Run the poe power-threshold command to change the alarm threshold for PoE power consumption percentage.
  3. Replan the network based on the system external power supply capability. Run the poe priority command to increase the priority of important PDs to prevent their power from being occupied by other PDs. Power off the PDs that are not required to ensure system reliability.

Related Information

POE_1.3.6.1.4.1.2011.5.25.195.40.18_hwPoePowerOverUtilizationThresholdResume

POE_1.3.6.1.4.1.2011.5.25.195.40.18 hwPoePowerOverUtilizationThresholdResume

Description

POE/4/PWRUTITHRESHRESUME: OID [oid] PSE is not overdrawing power. (SlotID=[INTEGER], ConsumingPower=[INTEGER], PowerThreshold=[INTEGER])

The total PoE power consumption is smaller than the alarm threshold.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.195.40.18 Warning communicationsAlarm(2)

Parameters

Name Meaning
oid Indicates the MIB object ID of the alarm.
SlotID Indicates the ID of the slot where the alarm is generated.
ConsumingPower Indicates the current power consumption.
PowerThreshold Indicates the power threshold.

Impact on the System

Services are not affected.

Possible Causes

The total power consumption of all the PDs is smaller than the alarm threshold.

Procedure

  1. This alarm indicates that a fault is rectified, and no action is required.

Related Information

POE_1.3.6.1.4.1.2011.5.25.195.40.17_hwPoePowerOverUtilizationThreshold

POE_1.3.6.1.4.1.2011.5.25.195.40.20 hwPoePowerAbsent

Description

POE/4/POEPWABSENT: OID [OID] PoE power is absent. (FrameID=[INTEGER], SlotID=[INTEGER])

An alarm is triggered when no PoE power supply on a PoE device is working properly.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.195.40.20 Warning equipmentAlarm(5)

Parameters

Name Meaning
OID Indicates the MIB object ID of the alarm.
FrameID Indicates the chassis ID of a device in a stack.
SlotID Indicates the slot ID of the PoE power supply.

Impact on the System

Services are not affected.

Possible Causes

No PoE power supply on the PoE device is working properly.

Procedure

  1. Run the display device command to check whether power modules of the PWR or PWH type are properly installed.

    • If not, install a PoE power module. The alarm handling ends.
    • If so, go to step 2.

  2. Run the display poe information command to check whether the power of the PoE power module is in the normal range.

    • If so, collect alarm information and configuration information, and then contact technical support personnel.
    • If not, replace this PoE power module.

POE_1.3.6.1.4.1.2011.5.25.195.40.21 hwPoePowerAbsentResume

Description

POE/4/POEPWABSENTRESUME: OID [OID] PoE power is present. (FrameID=[INTEGER], SlotID=[INTEGER])

PoE power supply on a PoE device recovers from a power failure.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.195.40.21 Warning equipmentAlarm(5)

Parameters

Name Meaning
OID Indicates the MIB object ID of the alarm.
FrameID Indicates the chassis ID of a device in a stack.
SlotID Indicates the slot ID of the PoE power supply.

Impact on the System

Services are not affected.

Possible Causes

A PoE device previously had no PoE power supply working properly. Then a PoE power supply starts to work properly.

Procedure

  1. This alarm is informational only, and no action is required.

POE_1.3.6.1.4.1.2011.5.25.195.40.22 hwPoeRpsPowerOutputAlarm

Description

POE/3/RPSALM: OID [oid] RPS power cannot provide PoE power for this device. (DevID=[INTEGER])

An alarm is generated when the RPS power fails to provide full power for the connected PoE device.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.195.40.22 Minor equipmentAlarm(5)

Parameters

Name Meaning
oid Indicates the MIB object ID of the alarm.
DevID Indicates the device ID.

Impact on the System

PDs may fail to be powered on because of insufficient PoE power.

Possible Causes

The RPS power is the hot backup power for PoE devices and provides full power for a maximum of two PoE switches. If there are more than two PoE switches, the remaining PoE switches generate an alarm, indicating that the RPS power cannot provide full PoE power.

Procedure

  1. Check whether a hot-swappable 4815 power module is installed in every power slot on the RPS.

    • If not, install a 4815 power module in every power slot.
    • If so, go to step 2.

  2. Check whether the PDs connected to the PoE device need to be powered on.

    • If so, connect these PDs to the PoE device that can provide power normally.
    • If not, the alarm handling ends.

POE_1.3.6.1.4.1.2011.5.25.195.40.23 hwPoeRpsPowerOutputAlarmResume

Description

POE/4/RPSALMRESUME: OID [oid] RPS power can provide PoE power for this device. (DevID=[INTEGER])

An alarm is cleared when the RPS power can provide the full power for the connected PoE device.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.195.40.23 Warning equipmentAlarm(5)

Parameters

Name Meaning
oid Indicates the MIB object ID of the alarm.
DevID Indicates the device ID.

Impact on the System

Services will not be affected.

Possible Causes

When devices to which the RPS power provides full power are disconnected from the RPS power, the RPS can provide 800 W PoE power for the other two PoE devices.

Procedure

  1. This alarm is informational only, and no action is required.

POE_1.3.6.1.4.1.2011.5.25.195.40.33 hwPoePortFail

Description

POE/3/POEPORTFAIL: OID [oid] PoE port fails. (IfIndex=[INTEGER], Interface="[OCTET]")

The PoE port is faulty.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.195.40.33 Minor equipmentAlarm(5)

Parameters

Name Meaning
oid Indicates the MIB object ID of the alarm.
IfIndex Indicates the interface index.
Interface Indicates the interface type and number.

Impact on the System

The PoE port cannot power its connected PD.

Possible Causes

An internal hardware communication fault occurred on the PoE port.

Procedure

  1. The system tries to automatically recover from the fault. Wait for a while to check whether a clear alarm is generated.

    • If not, collect alarm information and configuration information, and then contact technical support personnel.
    • If so, the alarm handling ends.

Related Information

POE_1.3.6.1.4.1.2011.5.25.195.40.34 hwPoePortFailResume

POE_1.3.6.1.4.1.2011.5.25.195.40.34 hwPoePortFailResume

Description

POE/4/POEPORTRESUME: OID [oid] PoE port is recovered. (IfIndex=[INTEGER], Interface="[OCTET]")

The PoE port recovers from a fault.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.195.40.34 Warning equipmentAlarm(5)

Parameters

Name Meaning
oid Indicates the MIB object ID of the alarm.
IfIndex Indicates the interface index.
Interface Indicates the interface type and number.

Impact on the System

The system will not be affected.

Possible Causes

The PoE port recovers from a fault.

Procedure

  1. This alarm is informational only, and no action is required.

Related Information

POE_1.3.6.1.4.1.2011.5.25.195.40.33 hwPoePortFail

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Updated: 2022-05-25

Document ID: EDOC1100127008

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