ENTITYTRAP

132626

The power cable connected to the device is loose, the external power line is faulty or the power module of the device has failed.

1. Check whether the power cable is loose.
   • If so, reconnect the power cable securely and power on the device.
   • If not, go to step 2.
2. Check whether the external power line is faulty.
   • If so, repair or replace the faulty line and power on the device again.
   • If not, go to step 3.
3. Check whether the power module of the device is faulty.
   • If so, replace the power module. If the device uses a built-in power module, replace the device.
   • If not, Collect alarm information and configuration information, and then contact technical support personnel..

132096

The power module that provides power for the switch was faulty.

Collect alarm information and configuration information, and then contact technical support personnel.

132105

The sensor was faulty.

Restart the faulty device and check whether the corresponding clear alarm is displayed. If not, replace the faulty device.

132107

The PHY chip on the device was faulty.

Use other ports that can work normally or replace the card.

132121

The USB controller was faulty.

• If there is no storage device on the USB port, services will not be affected. This alarm message is informational only, and no action is required.
• If you need to use the USB port, choose another USB port on the device or a USB port on another device.

132124

The I2C bus was faulty.

Restart the faulty device and check whether the corresponding clear alarm is displayed. If not, replace the faulty device.

132127

The clock module on the card was faulty.

Restart the faulty device and check whether the corresponding clear alarm is displayed. If not, replace the faulty device.

132128

The Phase-Locked Loop (PLL) was faulty.

Restart the faulty device and check whether the corresponding clear alarm is displayed. If not, replace the faulty device.

132131

The Digital Signal Processor (DSP) was faulty.

Restart the faulty device and check whether the corresponding clear alarm is displayed. If not, replace the faulty device.

132137

Chips (including CPLD, RTC, EEPROM, and temperature control chip) were faulty.

Restart the faulty device and check whether the corresponding clear alarm is displayed. If not, replace the faulty device.

132146

The PoE power supply on the device was faulty.

1. Replace the faulty PoE power supply and check whether the corresponding clear alarm is displayed. If not, go to 2.
2. Replace the faulty PoE DIMM and check whether the corresponding clear alarm is displayed. If not, go to 3.
3. Collect alarm information and configuration information, and then contact technical support personnel.

132147

The indicator was faulty.

Collect alarm information and configuration information, and then contact technical support personnel.

132176

The PHY chip remains at a low temperature.

132185

The internal IIC module of the device was faulty.

Wait for a period to check whether the fault is rectified. If not, replace the faulty component or the card.

132199

A fault occurred on the internal channel of the MCU component on the PoE device.

Wait for a period to check whether the fault is rectified. If not, replace the faulty component or the card.

132200

The device silicon crystal was affected by the external environment, resulting in an uncorrectable error. An error that cannot be rectified by ECC (that is, multiple bit ECC errors) occurred on the storage units (memory and flash memory) of the device. If an instruction error or a file system error occurred, the device cannot operate properly.

Wait for a period to check whether the fault is rectified. If not, replace the faulty component or the card.

132201

A CPU DDR fault occurred and the DDR multi-bit error occurred 60 times on the device within one hour. When the DDR multi-bit error occurred 100 times on the device within one hour, the device is restarted and the restart reason is recorded.

Wait for a period to check whether the fault is rectified. If not, replace the faulty component or the card.

132212

An internal error occurred in the CPU cache. The device detected a multi-bit error in the CPU cache and will restart.

After the fault occurs, the device restarts automatically. If this alarm is displayed multiple times, replace the faulty component or device.

132217

1. Determine which uplink optical interfaces need to be used based on the networking.
2. Remove optical modules from the uplink optical interfaces that do not need to be used.

132218

The chip of the 0.9 V voltage is abnormal.

Restart the device. If the alarm persists, replace the device in the specified slot.

132223

The read and write operations are frequently performed in the partition, damaging storage components. The bad block rate of the SystemMain (nsysmain) partition exceeded the alarm threshold 2%, so the available storage space is low.

1. Restart the device. Ten seconds later, check whether the alarm persists. If so, go to 2.
2. Run the format flash: command to format the flash. Ten seconds later, check whether the alarm persists. If so, go to 3.
3. Contact technical support personnel to replace the device or flash component.

132224

The read and write operations are frequently performed in the partition, damaging storage components. The bad block rate of the SystemBack (nsysbak) partition exceeded the alarm threshold 2%, so the available storage space is low.

1. Restart the device. Ten seconds later, check whether the alarm persists. If so, go to 2.
2. Run the format flash: command to format the flash. Ten seconds later, check whether the alarm persists. If so, go to 3.
3. Contact technical support personnel to replace the device or flash component.

132225

The read and write operations are frequently performed in the partition, damaging storage components. The bad block rate of the SystemData (nsysdata) partition exceeded the alarm threshold 2%, so the available storage space is low.

1. Restart the device. Ten seconds later, check whether the alarm persists. If so, go to 2.
2. Run the format flash: command to format the flash. Ten seconds later, check whether the alarm persists. If so, go to 3.
3. Contact technical support personnel to replace the device or flash component.

132226

The read and write operations are frequently performed in the partition, damaging storage components. The bad block rate of the SystemFile (NVRP or nand root file system) partition exceeded the alarm threshold 2%, so the available storage space is low.

1. Restart the device. Ten seconds later, check whether the alarm persists. If so, go to 2.
2. Run the format flash: command to format the flash. Ten seconds later, check whether the alarm persists. If so, go to 3.
3. Contact technical support personnel to replace the device or flash component.

132227

The read and write operations are frequently performed in the partition, damaging storage components. The bad block rate of the NVRP partition exceeded the threshold 1.5%, so the available storage space is low.

1. Restart the device. Ten seconds later, check whether the alarm persists. If so, go to 2.
2. Run the format flash: command to format the flash. Ten seconds later, check whether the alarm persists. If so, go to 3.
3. Contact technical support personnel to replace the device or flash component.

132228

The power consumed by the connected powered device is too high, the total PoE power and the DC output power of the S5720I-10X-PWH-SI-AC exceeds the total power, the device automatically disables the DC power supply function of the 12 V line 1.

Reduce the power consumed by the powered device.

132229

The power consumed by the connected powered device is too high, the total PoE power and the DC output power of the S5720I-10X-PWH-SI-AC exceeds the total power, the device automatically disables the DC power supply function of the 12 V line 2.

Reduce the power consumed by the powered device.

132230

The power consumed by the connected powered device is too high, the total PoE power and the DC output power of the S5720I-10X-PWH-SI-AC exceeds the total power, the device automatically disables the DC power supply function of the 24 V line.

Reduce the power consumed by the powered device.

132231

The power consumed by the connected powered device is too high, the 12 V DC output power of the S5720I-10X-PWH-SI-AC exceeds the alarm threshold 104 W for the 12 V DC output power, the device automatically disables the DC power supply function of the 12 V line.

Reduce the power consumed by the powered device.

132232

The power consumed by the connected powered device is too high, the 24 V DC output power of the S5720I-10X-PWH-SI-AC exceeds the alarm threshold 78 W for the 24 V DC output power, the device automatically disables the DC power supply function of the 24 V line.

Reduce the power consumed by the powered device.

132233

A CPU internal module failed.

Restart the faulty device and check whether the corresponding clear alarm is displayed. If not, replace the faulty device.

132625

The chip does not work normally.

Restart the faulty device and check whether the corresponding clear alarm is displayed. If not, replace the faulty device.

132239

The NOR flash memory is erased frequently. That is, the NOR flash memory is erased 100 times within 24 hours.

Collect alarm information and configuration information, and then contact technical support personnel.

132240

The storage utilization exceeded 80% (The value can be changed by the set flash threshold value command. ). This may be because there are many log files on the switch or unnecessary .cc files were not deleted on the switch.

Three methods are available to solve this problem:

• Run the reset logbuffer command in the user view to delete unnecessary log information from the log buffer.
• Run the delete /unreserved command in the user view to delete the specified .cc file from the memory.
• Run the reset recycle-bin command in the user view to delete the files in the specified directory from the recycle bin.
  NOTE:

  If the storage utilization increases to 85%, the system automatically clears the recycle bin and deletes unused system software packages, patches, or log files.

132249

The NOR flash memory has reached 90% of its life cycle.

Collect alarm information and configuration information, and then contact technical support personnel.

132281

Card burnt due to high PoE power.

Collect alarm information and configuration information, and then contact technical support personnel.

132282

The specified interface receives preamble error packets.

Run the port serdes-mode command to configure the working Serdes mode of the MultiGE interface.

132283

The specified interface cannot go up due to insufficient frequency.

1. Check whether the device connected to the interface specified in the alarm can be connected to another interface on the switch.
   • If so, go to step 2.
   • If not, go to step 3.
2. Connect the device to another interface on the switch, and check whether the alarm persists.
   • If so, repeat step 2.
   • If not, no further action is required.
3. Run the port serdes-mode command again to configure the Serdes mode in which the MultiGE interface works. Ensure that the Serdes mode in which the MultiGE interface specified in the alarm should work is specified in the command.

135435

Install a subcard matching the slot. For the subcards supported in different subcard slots, see Hardware Description > Chassis > Appearance and Structure.

135475

The subcard is not installed securely or the subcard is faulty and cannot be registered.

1. Remove the subcard to check whether it has bent pins.
   • If so, repair or replace the subcard.
   • If not, go to step 2.
2. Reinstall the subcard securely at a time. If it is not installed securely at a time, remove it and then install it securely again.
3. Check whether the device receives an alarm indicating that the fault has been rectified.
   • If so, the alarm handling ends.
   • If not, collect alarm information and configuration information, and then contact technical support personnel.

143620

The power module that provides power for the subcard PHY chip was working abnormally.

1. Remove and install the subcard to check whether the resume alarm is displayed.
   • If so, the alarm handling ends.
   • If not, go to step 2.
2. Replace this faulty subcard.

143621

The subcard failed to be powered on because it was not properly installed or a hardware fault occurred.

1. Remove and install the subcard to check whether the resume alarm is displayed.
   • If so, the alarm handling ends.
   • If not, go to step 2.
2. Replace this faulty subcard.

143622

The subcard PHY chip or LSW became faulty.

1. Remove and install the subcard to check whether the resume alarm is displayed.
   • If so, the alarm handling ends.
   • If not, go to step 2.
2. Replace this faulty subcard.

135435

135475

The subcard is not installed securely or the subcard is faulty and cannot be registered.

143621

The subcard failed to be powered on because it was not properly installed or a hardware fault occurred.

143622

The subcard PHY chip or LSW became faulty.

143617

1. Clean the air vent and check whether the alarm is cleared.
   • If so, the alarm handling ends.
   • If not, go to step 2.
2. Install filler panels in rear card slots and check whether the alarm is cleared.
   • If so, the alarm handling ends.
   • If not, go to step 3.
3. Reduce the ambient temperature and check whether the alarm is cleared.
   • If so, the alarm handling ends.
   • If not, go to step 4.
4. Run the display fan command to check the fan status. Ensure that fans are working normally and check whether the alarm is cleared.
   • If so, the alarm handling ends.
   • If not, go to step 5.
5. Add fans and check whether the alarm is rectified.
   • If so, the alarm handling ends.
   • If not, go to step 6.
6. Check whether the device temperature is within the accepted range.
   • If so, run the temperature threshold command to change the temperature alarm threshold.
   • If not, collect alarm information and configuration information, and then contact technical support personnel.

143619

The ambient temperature is too low, causing the device temperature to be lower than the lower threshold.

Measure the ambient temperature. If the ambient temperature is too low, use air conditioners or heaters to increase the temperature.

If the ambient temperature is normal, the lower threshold of the temperature may be too high. Run the temperature threshold slot slotid lower-limit lower upper-limit upper command to decrease the lower threshold of the temperature.

143624

143626

Same as the error code 143617.

143625

The ambient temperature is too high. As a result, the CPU temperature is too high. The device automatically restarts later.

Same as the error code 143617.

143617

143619

The ambient temperature is too low, causing the device temperature to be lower than the lower threshold.

143624

143626

143625

The ambient temperature is too high. As a result, the CPU temperature is too high. The device automatically restarts later.

136192

The optical module is not a Huawei-customized optical module. If this optical module was delivered from Huawei early, this alarm does not affect the system. If not, the optical module may not work normally.

• If this optical module was delivered from Huawei earlier, run the transceiver phony-alarm-disable command to disable the alarm function for non-Huawei customized optical modules.
• If this optical module is not delivered from Huawei or is not customized for Huawei, replace it with a Huawei-customized optical module.

145921

Temperature of the installed optical module did not conform to the temperature specifications of the switch-supported optical module. The corresponding port may become Down, affecting services.

Replace the optical module with a switch-supported optical module. For switch support for optical modules, see "Appearance and Structure" in the Hardware Description.

136961

The power module does not work properly. The device may be powered off because of power insufficiency.

Rectify the fault according to A Power Module Cannot Provide Power in the Troubleshooting Insights-Campus Switch-Hardware Fault.

136966

The power supply was installed but not powered on or the power module has failed. The device may be powered off because of power insufficiency.

Rectify the fault according to A Power Module Cannot Provide Power in the Troubleshooting Insights-Campus Switch-Hardware Fault.

136969

• Cause 1: The power switch on the power module is turned off.
• Cause 2: No power cable is connected to the power module.
• Cause 3: The output voltage of the external power supply system is out of the input voltage range required for the chassis.

Rectify the fault according to A Power Module Cannot Provide Power in the Troubleshooting Insights-Campus Switch-Hardware Fault.

136972

The PoE power module is not supported by the device. The PoE function does not take effect, and powered devices (PDs) cannot be powered on.

Replace the power module with a PoE power module supported by the device. Currently, PoE power modules supported by a switch include 800 W AC, 2200 W AC, and 2200 W DC power modules.

136973

A power module providing mismatching power is installed on the device. For example, a 150 W power module is installed on the S5720-HI.

Replace the current power module with a power module providing matching power.

136984

The RPS 12 V power supply is abnormal. The RPS power supply is present but has no output power and so is unavailable.

Replace the RPS power supply.

136993

The secondary power supply is abnormal.

Collect alarm information and configuration information, and then contact technical support personnel.

136994

The AVS power supply is partially short-circuited.

Collect alarm information and configuration information, and then contact technical support personnel.

139264

The fan hardware is faulty, the fan cannot work normally, so the temperature of boards will increase. As a result, the boards may be unable to work normally. For example, packet loss may occur or even the switch works abnormally or restarts.

Rectify the fault according to A Fan Fails in the Troubleshooting Insights-Campus Switch-Hardware Fault.

139266

The fan model inserted in a switch does not match the chassis mode. As a result, the fan cannot work properly.

Replace the fan with a fan that matches the chassis model according to the hardware description. For example, S6720-EI and S6720S-EI support only two fan models FAN-060B-B and FAN-060C-B.