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S600-E V200R019C10 Alarm Handling

This document provides the explanations, causes, and recommended actions of alarms on the product.

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IFPDT

IFPDT

IFPDT_1.3.6.1.4.1.2011.5.25.157.2.157.18 hwPortCrcRateExceed

Description

IFPDT/1/CRCRATEEXCEED: OID [OID] The interface CRC error rate exceeded the trap threshold, which may affect forwarding. Handle it as soon as possible. (InterfaceIndex=[INTEGER], InterfaceName=[OCTET], CrcRate=[OCTET], TrapThreshold=[OCTET])

The rate of receiving CRC error packets equals or exceeds 1000 packets per second.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.157.2.157.18 Critical qualityOfServiceAlarm(3)

Parameters

Name Meaning

OID

 Indicates the MIB object ID of the alarm.

InterfaceIndex

Indicates the interface index.

InterfaceName

Indicates the interface name.

CrcRate

Indicates the current rate of receiving CRC error packets.

TrapThreshold

Indicates the alarm threshold for the rate of receiving CRC error packets.

Impact on the System

This interface discards some service data.

Possible Causes

After the stacking function is enabled on the switch, the rate of receiving CRC error packets by an interface equals or exceeds 1000 packets per second. The possible causes include:

Cause 1:

The optical module is faulty.

Cause 2:

The optical fiber is faulty.

Procedure

  1. Replace the optical module and run the display interface command to check whether the number of CRC error packets received by the interface keeps increasing.
    1. If so, go to step 2.
    2. If not, go to step 4.
  2. Replace the optical fiber and run the display interface command to check whether the number of CRC error packets received by the interface keeps increasing.
    1. If so, go to step 3.
    2. If not, go to step 4.
  3. Collect trap, log, and configuration information, and contact technical support personnel.
  4. End.

IFPDT_1.3.6.1.4.1.2011.5.25.157.2.157.20 hwPhysicalPortInBroadcastRapidChange

Description

IFPDT/4/PORT_INBRDCAST: OID [oid] The rapid-change of input broadcast exceeded the threshold. (IfIndex=[INTEGER], InterfaceName=[STRING], InputBroadcastChangeThreshold=[INTEGER]pps, CurrentInputBroadcastRate=[COUNTER64]pps, BaseInputBroadcastRate=[COUNTER64]pps)

The difference (increase or decrease) in the broadcast traffic volume change in the inbound direction of interfaces exceeded the threshold.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.157.2.157.20 Warning qualityOfServiceAlarm(3)

Parameters

Name Meaning

oid

 Indicates the MIB object ID of the alarm.

IfIndex

 Indicates the interface index.

InterfaceName

 Indicates the interface name.

InputBroadcastChangeThreshold

 Indicates the threshold of the broadcast packet rate change in the inbound direction of interfaces.

CurrentInputBroadcastRate

 Indicates the broadcast packet rate in the inbound direction of interfaces in the current traffic statistics collection interval.

BaseInputBroadcastRate

 Indicates the base broadcast packet rate in the inbound direction of interfaces.

Impact on the System

  • If the CurrentInputBroadcastRate value is greater than or equal to the sum of the BaseInputBroadcastRate and InputBroadcastChangeThreshold values, packet loss may occur on the switch.
  • If the CurrentInputBroadcastRate value is less than or equal to the BaseInputBroadcastRate value minus the InputBroadcastChangeThreshold value, there is no impact.

Possible Causes

  • If the CurrentInputBroadcastRate value is greater than or equal to the sum of the BaseInputBroadcastRate and InputBroadcastChangeThreshold values, a loop might occur on the network and caused a broadcast storm.
  • If the CurrentInputBroadcastRate value is less than or equal to the BaseInputBroadcastRate value minus the InputBroadcastChangeThreshold value, the broadcast traffic volume in the inbound direction of interfaces restored.

The sudden traffic volume increase trap and sudden traffic volume change clear trap are timed respectively. After a sudden traffic volume increase trap or sudden traffic volume change clear trap is generated, the switch will not generate the trap again within 10 minutes.

Procedure

  • If the CurrentInputBroadcastRate value is greater than or equal to the sum of the BaseInputBroadcastRate and InputBroadcastChangeThreshold values, check whether the broadcast traffic volume increase is normal. If not, check whether a loop exists on the link.
  • If the CurrentInputBroadcastRate value is less than or equal to the BaseInputBroadcastRate value minus the InputBroadcastChangeThreshold value, this trap is informational only, and no action is required.

IFPDT_1.3.6.1.4.1.2011.5.25.157.2.157.21 hwPhysicalPortCrcRatioExceed

Description

IFPDT/1/CRCRATIOEXCEED:OID [OID] The ratio of incoming CRC packets on the interface exceeds the threshold. (InterfaceIndex=[INTEGER], InterfaceName=[OCTET], Threshold=[OCTET], StatisticsInterval=[INTEGER], CRCPackets=[COUNTER64], TotalInPackets=[COUNTER64])

The percentage of received CRC packets on an interface against all the received packets exceeds the alarm threshold.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.157.2.157.21 Critical qualityOfServiceAlarm(3)

Parameters

Name Meaning

OID

 Indicates the MIB object ID of the alarm.

InterfaceIndex=[INTEGER]

Interface index.

InterfaceName=[OCTET]

Interface name.

Threshold=[OCTET]

Alarm threshold.
StatisticsInterval=[INTEGER] Statistics interval.
CRCPackets=[COUNTER64] Number of CRC packets.

TotalInPackets=[COUNTER64]

Total number of received packets on an interface.

Impact on the System

This interface discards some service data.

Possible Causes

After the stacking function is enabled on the switch, the rate of receiving CRC error packets by an interface equals or exceeds 1000 packets per second. The possible causes include:

Cause 1: The optical module fails.

Cause 2: The optical fiber fails.

Procedure

  1. Replace the optical module, and then check whether the alarm is cleared.
    1. Y=>2
    2. N=>4
  2. Replace the optical fiber, and then check whether the alarm is cleared.
    1. Y=>3
    2. N=>4
  3. Remove and install the optical module or optical fiber.
  4. Collect alarm, log, and configuration information, and contact technical support personnel.

Related Information

IFPDT_1.3.6.1.4.1.2011.5.25.157.2.157.22 hwPhysicalPortCrcRatioResume

IFPDT_1.3.6.1.4.1.2011.5.25.157.2.157.22 hwPhysicalPortCrcRatioResume

Description

IFPDT/4/CRCRATIORESUME: OID [OID] The ratio of incoming CRC packets on the interface falls below the threshold. (InterfaceIndex=[INTEGER], InterfaceName=[OCTET], Threshold=[OCTET], StatisticsInterval=[INTEGER], CRCPackets=[COUNTER64], TotalInPackets=[COUNTER64])

The percentage of received CRC packets on an interface against all the received packets is lower than the alarm threshold.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.157.2.157.22 Warning qualityOfServiceAlarm(3)

Parameters

Name Meaning
OID Indicates the MIB object ID of the alarm.
InterfaceIndex=[INTEGER] Interface index.
InterfaceName=[OCTET] Interface name.
Threshold=[OCTET] Alarm threshold.
StatisticsInterval=[INTEGER] Statistics interval.
CRCPackets=[COUNTER64] Number of CRC packets.
TotalInPackets=[COUNTER64] Total number of received packets on an interface.

Impact on the System

The system is not affected.

Possible Causes

This alarm is reported if the percentage of the packets discarded on an interface due to CRC failures against all the received packets is lower than the alarm threshold.

Procedure

  1. This alarm message is informational only, and no action is required.

Related Information

IFPDT_1.3.6.1.4.1.2011.5.25.157.2.157.21 hwPhysicalPortCrcRatioExceed

IFPDT_1.3.6.1.4.1.2011.5.25.157.2.219 hwInputRateChangeOverThresholdNotice

Description

IFPDT/4/PORT_INRATECHG: OID [OID] The input rate change ratio exceeded the threshold. (IfIndex=[INTEGER], InterfaceName=[STRING], ThresholdPercent=[INTEGER]%, CurrentStatisticalPeriodRate=[COUNTER64], LastStatisticalPeriodRate=[COUNTER64])

The sudden traffic volume change percentage in the inbound direction of interfaces exceeded the trap threshold.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.157.2.219 Warning qualityOfServiceAlarm(3)

Parameters

Name Meaning

OID

 Indicates the MIB object ID of the alarm.

IfIndex

Indicates the interface index.

InterfaceName

Indicates the interface name.

ThresholdPercent

Indicates the detection threshold of sudden traffic volume changes.

CurrentStatisticalPeriodRate

Interface rate in the current traffic statistics collection interval.

LastStatisticalPeriodRate

Interface rate in the previous traffic statistics collection interval.

Impact on the System

Packet loss may occur on interfaces.

Possible Causes

The sudden traffic volume change percentage in the inbound direction of interfaces exceeded the trap threshold.

Procedure

  1. Run the display this interface command to view the Input bandwidth utilization field, and check whether the sudden traffic in the inbound direction of interfaces is normal.

    • If so, no action is required.
    • If not, check whether a loop exists on the link.

  2. Collect log information, and contact technical support personnel.

IFPDT_1.3.6.1.4.1.2011.5.25.157.2.220 hwOutputRateChangeOverThresholdNotice

Description

IFPDT/4/PORT_OUTRATECHG: OID [oid] The output rate change ratio exceeded the threshold. (IfIndex=[INTEGER], InterfaceName=[STRING], ThresholdPercent=[INTEGER]%, CurrentStatisticalPeriodRate=[COUNTER64], LastStatisticalPeriodRate=[COUNTER64])

The sudden traffic volume change percentage in the outbound direction of interfaces exceeded the trap threshold.

Attribute

Alarm ID Alarm Severity Alarm Type

1.3.6.1.4.1.2011.5.25.157.2.220

Warning

qualityOfServiceAlarm(3)

Parameters

Name Meaning

OID

Indicates the MIB object ID of the alarm.

IfIndex

Indicates the interface index.

InterfaceName

Indicates the interface name.

ThresholdPercent

Indicates the detection threshold of sudden traffic volume changes.

CurrentStatisticalPeriodRate

Rate of bytes on the interface in the current traffic statistics collection interval.

LastStatisticalPeriodRate

Rate of bytes on the interface in the previous traffic statistics collection interval.

Impact on the System

Packet loss may occur on interfaces.

Possible Causes

The sudden traffic volume change percentage in the outbound direction of interfaces exceeded the trap threshold.

Procedure

  1. Run the display this interface command to view the Output bandwidth utilization field, and check whether the sudden traffic in the inbound direction of interfaces is normal.

    • If so, no action is required.
    • If not, check whether a loop exists on the link.

  2. Collect log information, and contact technical support personnel.

IFPDT_1.3.6.1.4.1.2011.5.25.219.2.12.3 hwPortNoSupportOETrap

Description

IFPDT/4/NOSUPPORT_OEPORT:OID [oid] The 1000base-T optical/electrical module or optical module cannot be installed on the port when the port is used as a stack port. (EntityPhysicalIndex=[INTEGER], EntityIfIndex=[INTEGER], EntPhysicalName=[OCTET], hwEntityTrapFaultID=[INTEGER])

A copper module or GE optical module cannot be used on a stack port.

Attribute

Alarm ID Alarm Severity Alarm Type

1.3.6.1.4.1.2011.5.25.219.2.12.3

Warning

environmentalAlarm(6)

Parameters

Name Meaning

oid

Indicates the MIB object ID of the alarm.

EntityPhysicalIndex

Indicates the physical index.

EntityIfIndex

Indicates the interface index.

EntPhysicalName

Indicates the entity name. The entity name varies according to the card type.

hwEntityTrapFaultID

Indicates an error code.

Impact on the System

The copper module or GE optical module cannot be used on a stack port.

Possible Causes

The port has been configured as a stack port and cannot have any copper module or GE optical module installed.

Procedure

  • Replace the copper module or GE optical module.
  • If the stack port is not required, delete the stack port configuration to restore the port to a common service port. Then the copper module or GE optical module can be used on the port.
  • If the problem persists, contact technical support personnel.
  • End.

IFPDT_1.3.6.1.4.1.2011.5.25.315.3.7 hwTrunkMemSpeedDifferentAlarm

Description

IFPDT/3/MEMSPEEDDIF: OID [OID] The active member ports in trunk have inconsistent bandwidth. (TrunkIfIndex=[INTEGER], TrunkName=[OCTET])

The rates of active interfaces of the Eth-Trunk are different.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.315.3.7 Minor equipmentAlarm(5)

Parameters

Name Meaning

OID

 Indicates the MIB object ID of the alarm.

TrunkIfIndex

 Index of an Eth-Trunk.

TrunkName

 Name of an Eth-Trunk.

Impact on the System

Packet loss may occur on the member interface with low bandwidth.

Possible Causes

The rates of active interfaces of the Eth-Trunk are different.

Procedure

  1. Run the display Eth-Trunk [ trunk-id ] command to check whether the value of WorkingMode is NORMAL.

    • If the value of WorkingMode is NORMAL, go to 2.

    • If the value of WorkingMode is not NORMAL, go to 3.

  2. Check whether member interfaces use the same type and rate.

    • For electrical interfaces, if rates are manually configured and different, reconfigure the rates. If rates are not configured manually, go to 3.

    • For optical interfaces, if rates are manually configured and different or optical modules use different types, reconfigure the rates or replace optical modules. If rates are not configured manually, go to 3.

  3. Contact technical support personnel.
  4. End.

IFPDT_1.3.6.1.4.1.2011.5.25.315.3.8 hwTrunkMemSpeedDifferentResume

Description

IFPDT/4/MEMSPEEDSAME: OID [OID] The active member ports in trunk have consistent bandwidth. (TrunkIfIndex=[INTEGER], TrunkName=[OCTET])

The rates of active interfaces of the Eth-Trunk are the same.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.315.3.8 Warning equipmentAlarm(5)

Parameters

Name Meaning

OID

 Indicates the MIB object ID of the alarm.

TrunkIfIndex

 Index of an Eth-Trunk.

TrunkName

 Name of an Eth-Trunk.

Impact on the System

The rates of active interfaces of the Eth-Trunk are changed to be the same. There is no impact on the system.

Possible Causes

The rates of active interfaces of the Eth-Trunk are changed to be the same.

Procedure

  • This message is informational only, and no action is required.

IFPDT_1.3.6.1.4.1.2011.5.25.157.2.248 hwPortProtectGroupUnavailable

Description

IFPDT/2/PROTGROUPUNAVAIL: OID [OID] The port protection group is unavailable. (PortProtectGroupId=[INTEGER])

The port protection group function becomes unavailable.

Attribute

Alarm ID Alarm Severity Alarm Type

1.3.6.1.4.1.2011.5.25.157.2.248

Major

environmentalAlarm(6)

Parameters

Name Meaning

OID

 Indicates the MIB object ID of the alarm.

PortProtectGroupId

Indicates the index of a port protection group.

Impact on the System

The port protection group becomes unavailable.

Possible Causes

Two member ports in the port protection group are in Down state.

Procedure

  1. Check whether the connection between the two member ports is normal.
    1. If so, go to step 2.
    2. If not, go to step 4.
  2. Check whether the cable between the two member ports is faulty.
    1. If so, go to step 4.
    2. If not, go to step 3.
  3. Collect trap, log, and configuration information, and contact technical support personnel.
  4. End.

Related Information

IFPDT_1.3.6.1.4.1.2011.5.25.157.2.249 hwPortProtectGroupAvailable

IFPDT_1.3.6.1.4.1.2011.5.25.157.2.249 hwPortProtectGroupAvailable

Description

IFPDT/4/PROTGROUPAVAIL: OID [OID] The port protection group is available. (PortProtectGroupId=[INTEGER])

The port protection group function becomes available.

Attribute

Alarm ID Alarm Severity Alarm Type

1.3.6.1.4.1.2011.5.25.157.2.249

Warning

environmentalAlarm(6)

Parameters

Name Meaning

OID

 Indicates the MIB object ID of the alarm.

PortProtectGroupId

Indicates the index of a port protection group.

Impact on the System

The system will not be affected.

Possible Causes

Any one of the two member ports in the port protection group are in Up state.

Procedure

  1. This trap is informational only, and no action is required.

Related Information

IFPDT_1.3.6.1.4.1.2011.5.25.157.2.248 hwPortProtectGroupUnavailable

IFPDT_1.3.6.1.4.1.2011.5.25.157.2.250 hwPortProtectGroupDelete

Description

IFPDT/4/PROTGROUPDELETE: OID [OID] The port protection group was deleted. (PortProtectGroupId=[INTEGER])

The port protection group was deleted.

Attribute

Alarm ID Alarm Severity Alarm Type

1.3.6.1.4.1.2011.5.25.157.2.250

Warning

environmentalAlarm(6)

Parameters

Name Meaning

OID

 Indicates the MIB object ID of the alarm.

PortProtectGroupId

Indicates the index of a port protection group.

Impact on the System

The system will not be affected.

Possible Causes

The port protection group was deleted.

Procedure

  1. This trap is informational only, and no action is required.

Related Information

IFPDT_1.3.6.1.4.1.2011.5.25.157.2.248 hwPortProtectGroupUnavailable

IFPDT_1.3.6.1.4.1.2011.5.25.157.2.300 hwInputDiscardNotice

Description

IFPDT/4/INDISCARDEXCEED:OID [OID] Interface input discard exceed the trap threshold. (InterfaceIndex=[INTEGER], InterfaceName=[OCTET], Statistics=[COUNTER64], TrapThreshold=[ULONG], TrapInterval=[ULONG](s))

The number of discarded incoming packets on an interface due to a network congestion exceeds the threshold.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.157.2.300 Warning qualityOfServiceAlarm(3)

Parameters

Name Meaning
OID Indicates the MIB object ID of the alarm.
InterfaceIndex Interface index.
InterfaceName Interface name.
Statistics Statistics on discarded packets due to a congestion.
TrapThreshold Threshold for discarded packets due to a congestion.
TrapInterval Interval for collecting statistics on discarded packets due to a congestion.

Impact on the System

If this alarm is reported, a serious congestion occurs on the network. If the congestion is not processed in time, more packets will be discarded on the network, affecting normal operation of services.

Possible Causes

The number of discarded incoming packets on an interface due to a network congestion exceeds the threshold.

Procedure

  1. Run the display this command in the interface view to check whether rate limit is performed in the inbound direction of the interface.

    • If so, go to step 2.
    • If not, go to step 3.

  2. Run the qos lr inbound cir cir-value [ cbs cbs-value ] command in the interface view to modify the rate limit configuration or run the undo qos lr inbound command in the interface view to delete the rate limit configuration. Then check whether the alarm is cleared.

    • If so, no further action is required.
    • If not, go to step 3.

  3. Run the trap-threshold { input-discard | output-discard } threshold threshold-value command in the interface view to modify the alarm threshold for the number of discarded packets on the interface due to a congestion or run the trap-threshold { input-discard | output-discard } interval interval-value command in the interface view to modify the interval for reporting an alarm if packets are discarded on the interface due to a congestion depending on the services on the device. Then check whether the alarm is cleared.

    • If so, no further action is required.
    • If not, go to step 4.

  4. Obtain log and configuration files and contact technical support personnel.

IFPDT_1.3.6.1.4.1.2011.5.25.157.2.301 hwOutputDiscardNotice

Description

IFPDT/4/OUTDISCARDEXCEED:OID [OID] Interface output discard exceed the trap threshold. (InterfaceIndex=[INTEGER], InterfaceName=[OCTET], Statistics=[COUNTER64], TrapThreshold=[ULONG], TrapInterval=[ULONG](s))

The number of discarded outgoing packets on an interface due to a network congestion exceeds the threshold.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.157.2.301 Warning qualityOfServiceAlarm(3)

Parameters

Name Meaning
OID Indicates the MIB object ID of the alarm.
InterfaceIndex Interface index.
InterfaceName Interface name.
Statistics Statistics on discarded packets due to a congestion.
TrapThreshold Threshold for discarded packets due to a congestion.
TrapInterval Interval for collecting statistics on discarded packets due to a congestion.

Impact on the System

If this alarm is reported, a serious congestion occurs on the network. If the congestion is not processed in time, more packets will be discarded on the network, affecting normal operation of services.

Possible Causes

The number of discarded outgoing packets on an interface due to a network congestion exceeds the threshold.

Procedure

  1. Run the display this command in the interface view to check whether rate limit is performed in the outbound direction of the interface.

    • If so, go to step 2.
    • If not, go to step 3.

  2. Run the qos lr outbound cir cir-value [ cbs cbs-value ] command in the interface view to modify the rate limit configuration or run the undo qos lr outbound command in the interface view to delete the rate limit configuration. Then check whether the alarm is cleared.

    • If so, no further action is required.
    • If not, go to step 3.

  3. Run the trap-threshold { input-discard | output-discard } threshold threshold-value command in the interface view to modify the alarm threshold for the number of discarded packets on the interface due to a congestion or run the trap-threshold { input-discard | output-discard } interval interval-value command in the interface view to modify the interval for reporting an alarm if packets are discarded on the interface due to a congestion depending on the services on the device. Then check whether the alarm is cleared.

    • If so, no further action is required.
    • If not, go to step 4.

  4. Obtain log and configuration files and contact technical support personnel.

IFPDT_1.3.6.1.4.1.2011.5.25.157.2.305 hwTunnelIfNumExceededSpecAlarm

Description

IFPDT/3/TUNNELIFNUMOVERSPEC:OID [OID] The number of Tunnel interfaces exceeds the limit. (TunnelIfThreshold=[INTEGER], CurrentNum=[INTEGER])

The number of tunnel interfaces exceeded the upper limit.

Attribute

Alarm ID Alarm Severity Alarm Type
1.3.6.1.4.1.2011.5.25.157.2.305 Warning equipmentAlarm(5)

Parameters

Name Meaning
OID Indicates the MIB object ID of the alarm.
TunnelIfThreshold Maximum number of tunnel interfaces.
CurrentNum Number of tunnel interfaces that have been created.

Impact on the System

If the number of tunnel interfaces that have been created exceeds the TunnelIfThreshold value, other services may fail to apply for the memory.

Possible Causes

The alarm is triggered if the number of tunnel interfaces that have been created exceeds the TunnelIfThreshold value.

Procedure

  1. You can run the undo interface tunnel command in the system view to delete some tunnel interfaces to make the total number of tunnel interfaces not exceed the TunnelIfThreshold value.
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Updated: 2020-10-20

Document ID: EDOC1100127194

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