Collecting Switch Information
This section describes how to collect log information about Ethernet and Fibre Channel switches.
Collecting the Ethernet Switch Information
This section describes how to collect log information about a Cisco switch.
Collecting the Information About a Cisco Switch
- In the address box of your browser, enter the IP address of the Cisco switch. On the login page of the Cisco Device Manager software, enter the user name and password to log in to the switch and go to the management software home page.
- Click Logs. In the drop-down list, select message....
The Message Log dialog box is displayed.
- Click Export....
The page for selecting a storage path is displayed.
- Select a path, enter the file name, and click Save to save the switch log information.
Collecting Fibre Channel Switch Information
This section describes how to connect log information about QLogic and Brocade switches.
Collecting Information About a QLogic Switch
- In the address box of your browser, enter the IP address of a QLogic switch and log in to the QuickTools switch management software.
- Enter the user name and password and click Add Fabric.
The QuickTools home page is displayed.
- On the menu bar, click Switch and select Download Support File....
The Download Support File dialog box is displayed.
- Select a path for saving the log information and type the file name. You are advised to name the file in the format of switch name_dump_date.tgz. Click OPEN.
- In the Download Support File dialog box that is displayed, click Start.
The system starts to export the support information.
- Wait until the switch information is collected.
Collecting Information About a Brocade Switch
To collect the information about a Brocade switch, you must use an FTP server. Before performing operations, determine the IP address, user name, and password of the FTP server.
- Check the IP address of the Brocade switch and choose a host located on the same network segment. Enable the FTP function and prepare the directory to save the switch logs on the FTP server.
- Use the SSH to log in to the switch.
- Run the supportsave command.
swd77:admin>supportsave This command collects RASLOG,TRACE,supportShow,core file,FFDC data and other support information from both active and standby CPs and then transfer them to FTP/SCP server or a USB device.This operation can take several minutes. NOTE:supportSave will transfer existing trace dump file first,the automatically generate and transfer latest
- Enter Y. The system informs you of entering the following information:
- Host IP or Host Name: IP address of the FTP server
- User Name: user name of the FTP server
- Password: password of the FTP server
- Protocol (ftp or scp): used transfer protocol
- Remote Directory: directory that is prepared on the FTP server
- The system starts to collect the switch information. The information is as follows:
Saving support information for chassis:swd77, module:RAS… …………………… Saving support information for chassis:swd77, module:CTRACE_OLD… Saving support information for chassis:swd77, module:CTRACE_NEW… Saving support information for chassis:swd77, module:FABRIC… ………… …………
- Wait until the switch information is collected.
Checking the SFP Information
Check whether the working status of the SFP is normal. If the absolute value of TX Power is larger than 6, the light-emitting power of the SFP is low and the SFP has a problem. If the absolute value of TX Power is larger than 9, the link attenuation value exceeds 3 dBm and the link quality has a problem.
Brocade Switch
- Run the sfpshow portnum command to check the SFP information about a port.
YQA-48K-F5C1:sfmon> sfpshow 10/29
Identifier: 3 SFP
Connector: 7 LC
Transceiver: 150c402000000000 100,200,400_MB/s M5,M6 sw Inter_dist
Encoding: 1 8B10B
Baud Rate: 43 (units 100 megabaud)
Length 9u: 0 (units km)
Length 9u: 0 (units 100 meters)
Length 50u: 15 (units 10 meters)
Length 62.5u:7 (units 10 meters)
Length Cu: 0 (units 1 meter)
Vendor Name: AGILENT
Vendor OUI: 00:30:d3
Vendor PN: AFBR-57R5AP
Vendor Rev:
Wavelength: 850 (units nm)
Options: 001a Loss_of_Sig,Tx_Fault,Tx_Disable
BR Max: 0
BR Min: 0
Serial No: A2061204S7
Date Code: 060323
DD Type: 0x68
Enh Options: 0xf0
Status/Ctrl: 0x0
Alarm flags[0,1] = 0x0, 0x0
Warn Flags[0,1] = 0x0, 0x0
Alarm Warn
low high low high
Temperature: 41 Centigrade -10240 25600 -2560 21760
Current: 5.984 mAmps 1.000 14.000 2.000 12.000
Voltage: 3229.3 mVolts 100.0 500.0 100.0 500.0
RX Power: -6.3 dBm (235.5 uW) 0.0 uW 0.0 uW 0.0 uW 0.0 uW
TX Power: -5.0 dBm (316.6 uW) 0.0 uW 6550.0 uW 49.0 uW 1100.0 uW
Cisco Switch
- Run the show interface xxx transceiver details command to check the SFP information about a port.
YQB-9513-F7HE1# show interface fc1/1 transceiver details
fc1/1 sfp is present
Name is CISCO-AVAGO
Manufacturer's part number is SFBR-5780APZ-CS2
Revision is G2.3
Serial number is AGA14378D9F
FC Transmitter type is short wave laser w/o OFC (SN)
FC Transmitter supports short distance link length
Transmission medium is multimode laser with 62.5 um aperture (M6)
Supported speeds are - Min speed: 2000 Mb/s, Max speed: 8000 Mb/s
Nominal bit rate is 8500 Mb/s
Link length supported for 50/125mm fiber is 50 m
Link length supported for 62.5/125mm fiber is 20 m
Cisco extended id is unknown (0x0)
No tx fault, no rx loss, in sync state, diagnostic monitoring type is 0x68
SFP Diagnostics Information:
----------------------------------------------------------------------------
Alarms Warnings
High Low High Low
----------------------------------------------------------------------------
Temperature 31.27 C 75.00 C -5.00 C 70.00 C 0.00 C
Voltage 3.31 V 3.63 V 2.97 V 3.46 V 3.13 V
Current 6.89 mA 8.50 mA 2.00 mA 8.50 mA 2.00 mA
Tx Power -2.53 dBm 1.70 dBm -14.00 dBm -1.30 dBm -10.00 dBm
Rx Power -3.44 dBm 3.00 dBm -17.30 dBm 0.00 dBm -13.30 dBm
Transmit Fault Count = 0
----------------------------------------------------------------------------
Note: ++ high-alarm; + high-warning; -- low-alarm; - low-warning