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UltraPath Software Unavailable Because Being Isolated by Antivirus Software
Symptom
The UltraPath installed on the application server cannot be used because it is isolated by the antivirus software.
Alarm Information
None
Possible Causes
The antivirus software detects UltraPath as a virus and isolates it by mistake.
Procedure
- On the management page of the antivirus software, add UltraPath to the trust list.
- Restart the antivirus software.
Suggestion and Summary
Disable the antivirus software before you install UltraPath on an application server. After UltraPath has been installed, enable the antivirus software and add UltraPath to the trust list.
Related Information
None
