Rate and give feedback:
Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document.
Note: Even the most advanced machine translation cannot match the quality of professional translators.
Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Failed to Import the Configuration File
When the primary controller malfunctions or is being restarted, importing the configuration file may fail. You can retry later as prompted.
Symptom
The configuration file fails to be imported. A message is displayed stating Receive message failed.
Possible Causes
- The primary controller malfunctions and cannot process any services.
- The primary controller is being restarted and cannot process any services.
Procedure
- Check whether the primary controller status is normal.
- If yes, keep the fault environment intact and contact technical support engineers.
- If no, go to 2.
- Wait until the primary/secondary switchover is complete (for example, for 10s) and import the configuration file.
Check whether the fault is rectified.
- If yes, no further action is required.
- If no, keep the fault environment intact and contact technical support engineers.
