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Overall Procedure
Overall Procedure
This section describes the overall procedure of emergency maintenance.
- During troubleshooting, the operation content and result of each step must be recorded. Such information serves as the basis of applying for technical support from Huawei and shortens troubleshooting time.
- If faults cannot be rectified, contact Huawei customer service center. For details about the contact method, see Technical Support.
The core of emergency maintenance is fast restoration of device running and normal provisioning of services. Figure 5-1 shows the overall procedure of emergency maintenance.
