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CloudCampus Solution V100R019C10 Maintenance Guide
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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Technical Support

Technical Support

This section describes how to seek technical support from Huawei.

If you encounter any uncertainties or difficulties during device operation and maintenance, and the problem cannot be resolved after you follow the instructions in this manual, contact Huawei customer service center. Huawei will provide the necessary technical support.

Contact your local office of Huawei based on the following methods:

Maintenance personnel should record the emergency handling procedure in detail, notify Huawei of the type of boards replaced in emergency handling, and apply for spare boards according to the maintenance clauses. In this way, the troubleshooting time is shortened. An Emergency Maintenance Notification can be faxed to Huawei.

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Updated: 2021-05-07

Document ID: EDOC1100141251

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