Maintenance Scenario Overview
The CloudCampus Solution involves two maintenance scenarios: cloud management platform maintenance and tenant network maintenance. The maintenance responsibilities of different roles are defined to meet different O&M requirements of different users. For details, see Table 2-1 and Table 2-2.
Role |
Operation |
Reference |
---|---|---|
System administrator |
Maintaining iMaster NCE-Campus on the management plane |
|
Troubleshooting iMaster NCE-Campus |
||
Expanding the capacity of iMaster NCE-Campus |
||
Expanding the capacity of FusionInsight |
||
Replacing a faulty iMaster NCE-Campus node |
||
Maintaining iMaster NCE-CampusInsight on the management plane |
||
Troubleshooting iMaster NCE-CampusInsight |
Role |
Operation |
Reference |
---|---|---|
System administrator |
Operating and maintaining the network through iMaster NCE-Campus |
|
MSP administrator |
Operating and maintaining the network through iMaster NCE-Campus |
|
Tenant administrator |
Operating and maintaining the network through iMaster NCE-Campus |
|
Maintaining the network through iMaster NCE-CampusInsight |
||
Maintaining the network through the CloudCampus APP |
||
Troubleshooting the tenant network |
In the MSP-managed maintenance scenario, all operations of the tenant administrator are performed by the MSP administrator using the same operation method.