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How Do I Handle an E-Label Identification Problem?
Context
If strong electromagnetic interference exists, the E-label identification board is abnormal, or the E-label identification board is not properly connected, an exception may occur during E-label identification.
- If the information shown in Figure 11-9 is displayed on the screen of the display module, the smart cooling product can run properly. To remove this tip, perform Step 1.
- If the information shown in Figure 11-10 is displayed on the controller LCD, the smart cooling product cannot run properly. Perform Step 2 to end.Figure 11-10 Message 2
In Figure 2, the ACC V300R021C00SPC020 version is used as an example to describe the prompt messages on the screen. The version in use may vary.
Procedure
- Check whether strong electromagnetic interference exists around the E-label identification board.
- If yes, contact technical support.
- If no, continue with Step 2.
- Disconnect the main power supply from the smart cooling product.
- Contact technical support to replace the smart cooling product backplane.