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Mouse and Keyboard Unavailable on the Remote Virtual Console
Symptom
Symptom |
Possible Causes |
|---|---|
The mouse and keyboard do not work on the Remote Virtual Console. |
The LSISAS3108 RAID controller card is configured and persistent keyboard and mouse connection is disabled. |
Solution
- Check whether the server is configured with the LSISAS3108 RAID controller card on the Component Info page.
- On the Remote Console page, check whether persistent keyboard and mouse connection is enabled.
- Enable persistent keyboard and mouse connection and restart the server. After the server is restarted, check whether the problem is solved.
- If yes, no further action is required.
- If no, go to 4.
- Contact technical support.