Technical Support
Huawei provides timely and efficient technical support through:
- Local branch offices
- Secondary technical support system
- Telephone technical support
- Remote technical support
- Onsite technical support
Technical Support Website
Technical documents are available at:
Self-Service Platform and Community
Learn more about servers and communicate with experts at:
- Computing Product Information Service Platform for specific server product documentation.
- Huawei Enterprise iKnow for Q&A about products.
- Huawei Enterprise Support Community (Servers) for learning and discussion.
News
For notices about product life cycles, warnings, and updates, visit Support > Bulletins > Product Bulletins.
Cases
To learn server applications, visit Computing Case Library.
Contact Huawei
Huawei provides comprehensive technical support and services. To obtain assistance, contact Huawei technical support as follows:
- Contact Huawei customer service center.
Enterprise customers in China:
- Call 400-822-9999
- Send emails to support_e@huawei.com.
Enterprise customers outside China: visit Global Service Hotline.
Telecom carriers in China:
- Call 400-830-2118
- Send emails to support@huawei.com.
Telecom carriers outside China: visit Global TAC Information.
- Contact the technical support personnel of your local Huawei office.