Fault Collection Tool
Application Scenarios
When the board, module, driver, or CANN software is faulty, users may find that it is difficult to locate or rectify the fault by themselves. In this case, users need to turn to technical support engineers for assistance.
Benefits
The procedure for collecting environment information and fault data is simplified.
Specifications
Table 5-6 describes the specifications.
Applicable Models
Atlas 800 AI training server (model 9000)
Atlas 800 AI training card (model 9010)
Atlas 300T AI training card (model 9000)
Implementation
Use the commands provided by the operating system to collect the operating environment information.
Run the npu-smi and ascend-dmi commands to collect the real-time status of the chip.
Collect log files related to the Ascend AI Processor in /var/log.