Technical Support
Huawei provides timely and efficient technical support through local branch offices, the secondary technical support system, telephone technical support, remote technical support, and onsite technical support.
Technical Support Website
Technical documents are available at:
Self-Service Platform and Community
Learn more about servers and communicate with experts at:
- HUAWEI Server Information Service Platform for specific compute node product documentation.
- Huawei server intelligent Q&A system for quick learning about products.
- Huawei Enterprise Support Community (Server) for learning and discussion.
Bulletins
For notices about product life cycles, warnings, and updates, visit Support > Bulletins > Product Bulletins.
Cases
To learn server applications, visit Computing Product Case Library.
Huawei Technical Support
Huawei provides comprehensive technical support and services. To obtain assistance, contact Huawei technical support as follows:
- Contact Huawei customer service center.
Enterprise customers in China can contact us by:
- Hotline: 400-822-9999
- Email: mailto:support_e@huawei.com
Enterprise customers outside China can obtain service hot lines at Global Service Hotline.
Telecom carriers in China can contact us by:
- Hotline: 400-830-2118
- Email: mailto:support@huawei.com
Carrier customers outside China can obtain service hot lines at Global Service Hotline.
- Contact the technical support personnel of your local Huawei office.
