Smart PV Troubleshooting Guide

This document provides common troubleshooting cases for Huawei residential Smart PV solution and provides reference for engineers and users to handle common issues.

This document provides common troubleshooting cases for Huawei residential Smart PV solution and provides reference for engineers and users to handle common issues.

About This Document

About This Document

Purpose

This document provides common troubleshooting cases for Huawei Smart PV solution and provides reference for engineers and users to handle common issues.

Special insulation tools and personal protective appliances must be used during all operations, and the safety regulations for electricity use must be observed. Installation, wiring, and measurement must be carried out by qualified personnel.

Declaration

  • In this document, MERC, LUNA, SCharger, SmartGuard, EMMA refer only to specific models of Huawei device.
  • In this document, SmartLogger refers only to SmartLogger3000.

Intended Audience

This document is intended for:

  • Technical support engineers
  • Installers
  • Users

Symbol Conventions

The symbols that may be found in this document are defined as follows.

Symbol

Description

Indicates a hazard with a high level of risk which, if not avoided, will result in death or serious injury.

Indicates a hazard with a medium level of risk which, if not avoided, could result in death or serious injury.

Indicates a hazard with a low level of risk which, if not avoided, could result in minor or moderate injury.

Indicates a potentially hazardous situation which, if not avoided, could result in device damage, data loss, performance deterioration, or unanticipated results.

NOTICE is used to address practices not related to personal injury.

Supplements the important information in the main text.

NOTE is used to address information not related to personal injury, device damage, and environment deterioration.

Change History

Issue

Date

Description

01

2025-08-15

This issue is the first official release.

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Update Date:2025-08-18
Document ID:EDOC1100440661
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