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Knowledge Base

SNMP doesnt work when NE 16 is managed with HP Open View

Publication Date:  2012-07-27  |   Views:  503  |   Downloads:  0  |   Author:  syed murtaza  |   Document ID:  EKB0000008881


Issue Description

SNMP server HP Open View can ping NE 16 but all SNMP packets were discarded.

Alarm Information

Constant bad SNMP version errors

Handling Process

in such cases following command should be used snmp-server enable version v1 v2c. Otherwise SNMP PDU''s will be discarded although on lower levels managed devise might be pingable.

Root Cause

After analyzing the phenomena it is noticed that HP open view works with SNMP version 2C and NE is set by default to version 3.