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Knowledge Base

VG80-20 Fails to Register to GK Because of Error of Case-sensitive Arising from Configuration of gk-id

Publication Date:  2012-07-27  |   Views:  147  |   Downloads:  0  |   Author:  Gan Feng  |   Document ID:  EKB0000131686

Contents

Issue Description

Topology: VG80-20----------GK. 
VG80-20 cannot register to GK successfully, and GK shows that VG80-20 is requesting the IP of another GK. 

Alarm Information

No

Handling Process

Check the configurations of VG80-20: 
gk-client 
gk-id avs gk-addr 1.1.1.1 1719
gw-address ip 1.1.1.2 
gw-id .trunk.903-sx-2-myh  
gk-add is correct in both configuration and port number. 
The gk-id avs is in lower case, but it is upper case in GK, so the problem could be solved by modifying the avs to AVS.

Root Cause

The probabilities include: 
1. GK is not configured with the permission for registration of VG80-20 to GK. 
2. Area is configured falsely. 

Suggestions

No