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Knowledge Base

FAQ-How to Read the Stack Information of Abnormal Reset in Mid-Low End Routers

Publication Date:  2012-07-27  |   Views:  84  |   Downloads:  0  |   Author:  Zhang Gang  |   Document ID:  EKB0000169066

Contents

Issue Description

Analysis over stack information of abnormal reset is a helpful method to locate the failures of mid-low end routers, so how to read the stack information of abnormal reset in mid-low end routers? 

Alarm Information

Null

Handling Process

1. To obtain the stack information of abnormal reset at VRP3.4: Enter hidden mode, and run the following commands
   [AR2831-hidecmd]display exception 10 from-device 
   [AR2831-hidecmd]display exception 10 verbose from-device
   Alternatively, run display diagnostic-information command directly. The information collected through the command contains the stack information. 
2. To obtain the stack information of abnormal reset at VRP1.74: enter Super mode, and run the following command: 
   [AR2831-supervisor]h-stack
   The command collects the stack information of the equipment. 

Root Cause

Null

Suggestions

If the equipment reset abnormally, please collect the related stack information.