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Knowledge Base

NE40 Command Operation Fails and as a Result All Static ARP Configuration is Lost

Publication Date:  2012-07-27  |   Views:  130  |   Downloads:  0  |   Author:  Su Sanfeng  |   Document ID:  EKB0000180743

Contents
Issue Description Alarm Information Handling Process Root Cause Suggestions

Issue Description

Execute reset arp command, and then all static ARP configuration of NE40 is lost.
The case is applicable to VRP3.10-22XX and VRP3.10-23XX versions.

Alarm Information

Null

Handling Process

The command is wrongly operated. Refreshing dynamic arp of NE40 is wrongly replaced by clearing static arp configuration of NE40. Clearing  static arp configuration of NE40 is wrongly replaced by refreshing dynamic arp of NE40.
For reset arp command, notice relevant parameter. Otherwise the service is interrupted.

Root Cause

Relevant command of reset arp:
reset arp router { static | slot-id dynamic }
1. reset arp router slot-id dynamic is to refresh dynamic arp of NE40.
2. reset arp router static is to clear static arp configuration of NE40.

Suggestions

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