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Knowledge Base

Dumb Terminal cannot Login on Front Service Host because of Service Configuration Error of Financial Terminal

Publication Date:  2012-07-27  |   Views:  59  |   Downloads:  0  |   Author:  Liu Huan  |   Document ID:  EKB0000255610

Contents

Issue Description

AR28-80 router version: VRP software, Version 3.40, 0109P17
Topology:
Financial dumb terminal asyn serial-router-2M transmission-O/E converter-convergence switch-UNIX  front service host
Phenomenon: Update IP address of remote front host of the router and the terminal cannot login on front service host. The terminal page has no display and cannot login.
 
 

Alarm Information

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Handling Process

Update configuration change on template with update changed-config and then the problem is solved. 
 

Root Cause

Check data configuration and the service configuration is problematic. The engineer updates IP address of remote front host of the router and does not update configuration change on the template with update changed-config to make it valid. The dumb terminal cannot login on front host.

Suggestions

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