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Knowledge Base

The maximal package length of OSN 6800

Publication Date:  2012-07-24  |   Views:  162  |   Downloads:  0  |   Author:  zhangxiaogang  |   Document ID:  EKB0000301981

Contents

Issue Description

The customer use Huawei OSN 6800  LQMD card to connect to the router C4507 of  C company,the normal ADSL service is good,but the ADSL for enterprise is not good,they can not open the internet explorer.
      

Alarm Information

Null

Handling Process

We check the maximal package length of our equipment is 1518,we change this to 9600,the problem is solved.
      

Root Cause

Compare the normal ADSL and the enterprise ADSL,we found there is a different between the normal ADSL and the enterprise ADSL,enterprise ADSL has another more tag.
      

Suggestions

We need set the maximal package length of LQMD card,when we connect to the  enterprise ADSL equipment which has another more tag.