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Knowledge Base

Can't open environment window in BMS cause the log file is too big

Publication Date:  2019-07-04  |   Views:  202  |   Downloads:  0  |   Author:  Ma Ming  |   Document ID:  EKB0000327719

Contents

Issue Description

BMS version: V200R008B02D061SP11
Some time after switch off the computer, and login to Client, environment disappears in menu.
Can't open environment window in  iManager N2000 BMS.

Alarm Information

Null.

Handling Process

1. Delete "n2000 install path\client\log, log_Env_Client_*.txt(* delegate the number, which record the operation of the power monitoring, ) normal several decades, abnormal: 1--2M.
2. After delete the log, modify "n2000 install path\client\style\defaultstyle\conf\enpower\EnvConfig.xml" file, change its attribute:
OutputClientLog into false. then reboot the client. 

Root Cause

Re-install the Client, environment shows correctly, after some times the problem recur.
Check the log file, found that it is too big, more than 1M, root cause should be this.

Suggestions

Null