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Knowledge Base

License can not be updated caused by the new license is short of some items compared with old one

Publication Date:  2012-07-25  |   Views:  186  |   Downloads:  0  |   Author:  Ma Ming  |   Document ID:  EKB0000344937

Contents

Issue Description

Phenomenon:
Used Leapftp tool to upload the license in normal mode. But, when updated the license. Got the error: invalid license.
Version:
iManager N2000 BMS V200R011C02B026CP0001 

Alarm Information

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Handling Process

1. Check the using time:
Attrib="COMM, PERMANENT, 60, NULL, NULL, NULL"
Resource="LSW1CONN01=31, LSW1VALI01=4296967295"
Using time value is 4296967295.
2. Checked the item:
"10:47:46.602530.T18 TMGR INFO: UpdateError1 license Not Exist:feature = BMSNB,item = LNS1CORBA04" have no items of above.
If the items is demand, we need to re-apply new license, need to run exception License application e-flow: attach original license applied into the flow. fill the application template. Pay attention: the resource item which you filled in must be the same with the contract demand.
if we don't need that item indeed. Need to evade when we updated license:
Version before platform V2R7B27: No need to through update button, directly used the new License replaced of old one.
Version after platform V2R7B27: add those 2 restricted and configured-able buttons: check n2000/server/conf/emfSecu.cfg:
#Is restrict the number of license item
#1 -restrict
#0 -not restrict
IsCheckLicenseItem = 1
IsCheckLicenseItem value: 0, no restricted; 1, restricted. default: 1, modify it to 0.
Problem is solved by apply new license.

Root Cause

Following may be the reason why:
1. The value of using time is wrong result in the license invalid, need to re-apply.
2. The new license haven't got some items from old one, need to re-apply a new one which contained the old items.

Suggestions

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