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Knowledge Base

Service Cannot Be Configured When the User Operates Files on the SCC by FTP

Publication Date:  2012-07-25  |   Views:  168  |   Downloads:  0  |   Author:  SU1001434059  |   Document ID:  EKB0000358614


Issue Description

When the user reads and writes files under the OCP directory and collects OCP logs by FTP, the NE keeps resetting. 

Alarm Information


Handling Process

(1) When collecting data, upload data from the database.
(2) When performing operations for files by FTP, do not configure services. 

Root Cause

When the user copies files to the PC by FPT and modifies the configuration data at the same time, writing data to OCP fails and frequent resets occur due to the data error caused by the warm reset. Thus, when the user performs operations for the files by FTP, the service configuration cannot be performed.