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Knowledge Base

MA5600 in the topology view not stable

Publication Date:  2019-07-04  |   Views:  269  |   Downloads:  0  |   Author:  ferry  |   Document ID:  EKB0000360812

Contents
Issue Description Alarm Information Handling Process Root Cause Suggestions

Issue Description

BMS installed to the customer PE. PE route BMS to BRAS.

Alarm Information

MA5600A and MA5600B in the topology take turns switch to the grey color and green color. In the grey color time, the device can't be configure.

Handling Process

log the MA5600 then configure:
MA5600(config)#diagnose
MA5600(diagnose)%%display sysman mac-address
  Current MAC address of active mainboard: XX-XX-XX
  Default MAC address of active mainboard: XX-XX-XX
MA5600(diagnose)%%sysman mac-address current XX-XX-XX                                 // restore the mac-address to default.
  Modifying current MAC address may cause the conflict of MAC address, are you  
sure?(y/n) [n]:y
  Command is being executed, please wait...
  The configuration takes effect after system is restarted
After this process, the link become stable

Root Cause

MAC address from the MA5600A and MA5600B same.

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