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Knowledge Base

FAQ- how to clear nestate-install alarm on GSCC

Publication Date:  2012-07-25  |   Views:  148  |   Downloads:  0  |   Author:  00702306Ratnesh Gupta  |   Document ID:  EKB0000365152

Contents

Issue Description

Q:

nestate-install   alarm on GSCC of OSN 3500 at RACHI bihar

Alarm Information

NESTATE INSTALL ALARM

Handling Process

A:

Perform the following operation to clear the alarm.
1. Take the MO Back up and script file of the network for precautionary purpose.
2. Save the sdh service configuration for this particular NE for precautionary purpose.
3. Then download the configuration data from the NMS to NE at downtime.
4. After downloading alarm will get automatically cleared.

Root Cause

NE database has been initialized.

Suggestions

 Donot upload the configuration data from the NE to NMS otherwise all the related data has been washed out from the NMS as well as NE and your traffic will get affected.
In that case you can restore the scipt files for that particular NE and restore the traffic.