There are new OSN2500 from HQ, but we cannot login this OSN2500 with Navigator and also T2000
Cannot login OSN2500, cannot check the alarm
After R&D check the problem is database abnormal and need to format CXL16, then we do following steps:
CXL16 Format guide:
1.Plug out SSQ2CXL16 board and put SW1 to 1111,means all switch of SW1 are ON side (not 1234 side);
2.Plug in SSQ2CXL board，wait for 15 minutes;
3.15 minutes later, plug out SSQ2CXL board and put SW1 to 0000, means "1234" side;
4.Plug in SSQ2CXL again，wait PROG red light, board get into BIOS type, board Format operation finish.
CXL16 software loading guide:
1.Put UTP cable to COM port of SAP module, and set laptop ip:192.168.0.X (X neither 82 nor 83);
2.Open IE，input ftp://192.168.0.X（82 or 83） and login board;
3.Double click ofs1 folder，add software and ext bios at HWX folder，then add FPGA at fpga folder;
4.Close IE，press Reset on SSQ2CXL board, then everything is ok.
We cannot login new installed OSN2500, then we use ftp://192.168.0.X
(82 and 83) to get /ofs1/log and /ofs2/log, ater R&D check, they get the conclusion that the problem is database abnormal on CXL16 boards and need to format database, then load software again.
1.This case is applicable for OSN2500/1500, SSQ2CXL16/4/1;
2.When we cannot login NE with Navigator or T2000, we may try to use ftp to login and get some log files;
3.After confirmed the problem is database abnormal, we can use this guide to format database and re-load the software, then everything should be ok.