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Remote monitoring for newly installed NE cannot be performed because of Incorrect DCC configuration

Publication Date:  2012-07-25 Views:  101 Downloads:  0

Issue Description

Customer have 1 new node interconnect with existing network.
No problem when perform local console for both NEs but do monitoring for remote node.

Alarm Information

Null

Handling Process

Compare DCC configuration for both sites, found 1 site configure as "HWECC" and the other site configure as "IP".
Change the "IP" configuration to "HWECC", remote console success. 

Root Cause

Checked fiber connection, service is ok when tested with Testgear.
Check ECC by Issue "cm-get-eccroute", can't found remote NE.
DCC (D1-D3) enabled and obtained.

Suggestions

Always have to make sure DCC configuration for interconnect NEs is consistent.

END