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Knowledge Base

Why Alias Field on ADSL port is not syncronized between MA5600T and EM

Publication Date:  2012-07-25  |   Views:  94  |   Downloads:  0  |   Author:  Filippo Cappiello  |   Document ID:  EKB0000398951

Contents

Issue Description

Even if the Port description is configured correctly on MA5600T the element manager is not able to compile this field, also after a syncronization process.
This Happens on N2000BMS V200R011C33B036

Alarm Information

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Handling Process

enter the isql command entry mode on Solaris EM server;
2, use the command:
>use BMSDB
>go
>update BMSDB..bms_cfg_tab set CfgValue = '1' where CfgName = 'BMS_USERLABEL_CONSISTENCY_TYPE'   
>go
>update BMSDB..bms_cfg_tab set CfgValue = '0' where CfgName = 'USERLABEL_FROM_DEV_FLG'           
>go
After the correct data entry is needed to restart  on system monitor the following processes:
- XDSL Process
-Device Manager Process
-PVC Service Process

Root Cause

The problem is surely caused by EM.
The MA5600T correctly receive and saves the command.
Also a customer Tool that read directly the data from Network element is able to display the informations correctly.

Suggestions

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