Publication Date: 2012-07-25 | Views: 245 | Downloads: 0 | Author: SU1001785360 | Document ID: EKB0000422669
Q:
How to troubleshoot the fault of failing to open the panel on the MA561x?
A:
1. The system memory is insufficient (lower than 4 GB), leading to abnormality of collecting data. Therefore, expand the memory and restart the process. Then, the fault is rectified.
2. Configurations of the xFTP monitor are incorrect and the xFTP server works in the abnormal state. Therefore, configure the correct xFTP user name, password, and directory.
3. The server or the network firewall obstructs the FTP request.
4. On the FTP server, directory c:\ftproot(windows) or /bmsuser(Solaris) contains the persistent *.poz file. Therefore, the upload process fails because files are with the same name. Then, delete the file and the fault is rectified.