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Knowledge Base

Services Cannot Be Configured on the OptiX OSN 8800 Because the Subrack Properties Are Not Set

Publication Date:  2012-07-25  |   Views:  144  |   Downloads:  0  |   Author:  z96631  |   Document ID:  EKB0000439174


Issue Description

During deployment of the OptiX OSN 8800 project, if the subrack properties are not set, the following two problems may occur:
1. If the service capacity is not set, when the service configuration proceeds to a certain stage, an error message is displayed, indicating a license capacity error, with the error code of 43887. In this case, no more service can be configured.
2. If the service type is not configured, when a service is being configured, an error message is displayed, indicating a license service type error, with the error code of 43886.
When these two problems occur, refer to the attachments.
Note: In this example, the NE version of the OptiX OSN 8800 is

Alarm Information


Handling Process

Right-click the master subrack and modify the properties of the subrack. Change the service type to OTN and set the capacity to 1.28T.
After the setting is successful, the problem is solved.

Root Cause

The problem is not related to the license but improper configuration.


According to the OptiX OSN 8800&6800&3800 Configuration Guide (V100_22), the cross-connect type and the cross-connect capacity must be set for the subrack of the OptiX OSN 8800. Refer to the configuration guide to perform the configuration.