When customer wants to create a VC3 SDH trail the Operation Result window there is a message that states: Trail creation succeeded, but related operation failed,
Error Code: 81940. Reason: Invalid parameters, Error Code: 38722.
The error code (which is attached) appeared in OSN 3500 host 18.104.22.168
1.Error code"38722" is reported from the control board, and it is an abnormal database problem in this OSN 3500.
2.The solution is to erase database and download data from T2000 again, with the normal risk of it.
3.Please check 6.2 Backing Up Database Package in the User Guide of ToolKit enclosed.
After customer uploaded the OSN 3500 data to T2000, the customer created and sent the MO and Black Box info from this OSN 3500. Huawei restored MO and
Huawei R&D verified Black Box data. Huawei confirmed that there was not SDH services configured in the port and times slots specified as busy in the Error Code.
(See error code print screen). Huawei restored MO and verified that it was possible to active successfully this trail, as all elements were pre-configuration mode. It was proved that T2000 had no fault about this issue.
According to Huawei R&D, the database in OSN 35000 host 22.214.171.124 is corrupted. T2000 databases was verified by connecting a new T2000 server an occurring
the same scenario.
To discard T2000 issue, use a different new T2000 server with the same version and patch to login to the NE by using different user and password as a test.