Customer running U2000 V100R002C01SPC004. When create service for a OSN 3500 (200_Thika MSR) after apply, the service creation fails and the Reason is Cross connection already exist Error code: 38702. and output trail is on part activation state.
1. Check the NE data configuration management --> add the NE 200_Thika to check if synchronized. Output is it is synchronzied.
2. Upload the equipment again.
3. Navigate to NE Explorer --> Configuration --> SDH service configuration --> select query
4. After success, try to recreate the service. The service creation is successful.
The E2E function operates on the NM layer so when computing route it can see crossconnection available but when active the service it conflicts. Which means there is diffrence between the NM data and NE data.