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In the BMS N2000 is not possible to see warning alarms and minor alarms.
becasue it is a problem of database space, it was used the dump settings to receover space in the database. after apply a policy to free space, the alarms was displayed successfully.
1.SNMP cofiguration and TRAP message could not be the problem becasue other type of alarms and other information could be displayed.
2. it was verified alarms displayed and it was found an alarm with the next message:
"the number of records in the DB table has reached the threshold".